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#CIOchat Jonathan Feldman - [email protected] Isaac Sacolick Peter Salvitti Joe Topinka Mark Thiele he/him Isaac Sacolick Craig Milroy @davidseidl Wayne Anderson Paige Francis | CIO | Forbes Contributor Wayne Sadin, NACD.DC Tim Crawford pedro.martinez.puig @bjuul Ken LeBlanc joe Sabado Rodrigo Gazzaneo Chris Petersen @anthony_mcmahon

Bill Hoffman Sarbjeet Johal Peter Salvitti Jonathan Feldman - [email protected] Myles Suer Isaac Sacolick Craig Milroy @davidseidl Paige Francis | CIO | Forbes Contributor Wayne Sadin, NACD.DC Tim Crawford pedro.martinez.puig joe Sabado Chris Petersen @anthony_mcmahon Ed Featherston if we want the future to be bright (it can be) we're gonna have to work hard at this and earn it. We are heading towards a level, not AGI, but one that can have dire consequences re: privacy, facial recognition/surveillance abuse, rogue state abuse, disinformation at scale etc

“decades long GenAI cycle”. I agree. Yet Wall Street won’t. Expect those w/o sufficient cash to dry up and blow away, and/or get acquired by those that do have sufficient cash so that the acquisition’s quarterly results are a rounding error in overall quarterly results. #CIOChat

#CIOchat Jonathan Feldman - [email protected] Isaac Sacolick Peter Salvitti Craig Milroy @davidseidl Paige Francis | CIO | Forbes Contributor Wayne Sadin, NACD.DC Tim Crawford pedro.martinez.puig joe Sabado Chris Petersen @anthony_mcmahon Sarbjeet Johal Ed Featherston

Dear readers — you are in for a treat. First one’s free today!

#CIOChat 2-3 p.m. EST. Barriers to IT Modernization

#CIOchat in 30m Jack Gold Dion Hinchcliffe Peter Salvitti @davidseidl Jay Brodsky Paige Francis | CIO | Forbes Contributor Isaac Sacolick Tim Crawford Wayne Sadin, NACD.DC Martin Davis | CIO Deb Gildersleeve Joanne Friedman joe Sabado @anthony_mcmahon Jim Russell Sarbjeet Johal Steve Jones (he/him) Chris Petersen Stan B Ed Featherston

#CIOChat: Welcome to today’s chat. Conflict Management

Joining #CIOChat from Washington, DC, where it is quite cold right now. Today's Topic: Conflict Management Please follow along and join in if you can. #CIO

#CIOChat Q1 What types of conflict are most common for CIOs to deal with? Which organizations are the most difficult to work with?

Reminder: I'm simulcasting my answers to #CIOChat on bluesky and Mastodon (@[email protected]). Helps get the word out on popular new social channels that I find that some IT folks are now on.

Jonathan Feldman - [email protected] Myles Suer Yes, exactly: Know thy customer. And culture too. "Culture eats strategy for lunch" became a popular saying for a very good reason! #CIOChat

A2: My answers are from many years spent in IT. Good conflict management strategies: - Always take actions in good faith (never get personal) - Have the highest EQ + most patience in the room - Sometimes, just letting them be heard is the answer #CIOChat 1/2

A2: #CIO conflict management strartegies continued: - Be transparent (but not in real-time), yet protect privacy - Discretion is the better part of valor - Always follow up, after letting everyone cool down #CIOChat 2/2

Myles Suer #CIOChat A1 - Can we buy x,y,z AI tool and IT having to call out issues after users really love what they saw in the demo. There isn't one particularly difficult organization. Build relationships to gain better understanding of needs and improve communication across departments.

Well, that was fun #CIOChat folks, but need to get ready for the next thing. Have fun and great to connect with y'all again! 😊