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8. Agency - $12M - Agency AI helps businesses harness the power of artificial intelligence by providing automated solutions for marketing, customer support, and operations, optimizing performance and boosting efficiency.

This is the kind of CEO I want to be. rahulvohra showing me his customer obsession by even replying to my complaint about badge notifications in Superhuman At this point, I don’t care if he fixes it. I can’t believe I went there and submitted a complaint. They must have

CTO listening to the CEO sell something they haven’t started building yet

OH @Agency

This is an amazing story and one I’d say is part of the inspiration for Agency today. After selling @Drift life didn’t change much for me. But there’s one thing I decided on invest in: personal EA. Out of all the different hacks everyone recommended me this is the one that

🎙️This week on the show we have Elias Torres, founder and CEO of @Agency. In this episode, Elias shared how they are redefining Customer Success in the age of AI at Agency. Click to listen: churn.fm/episode/redefi…

I’m SO thankful today. I’m thankful and grateful for so many things. Here they come (don’t pay attention to the order): - My family. They are amazing. I love them. - I woke up at 10:38am for the first time in a while. - The United States of America. 🇺🇸 - Our people Agency

I started Array Ventures in 2016 as an early solo GP. I am grateful for founders who took their first investments from Array and LPs who believed in me. Since then 💵 We have consistently returned capital to our LPs over last 6 years and in 2014 year fully returned 2016 Fund I.

They are catching on…

The primary job of a founder is the customer. But to serve the customer you need agency. Small teams are the future of companies. Leverage technology, amplify great people, scale impact not headcount.

This is the perfect job description for a designer in the new era of AI startups. I will pay you $20K if we hire your referral. @Agency is hiring for their first designer.

We liked what Agency investor Pat Grady had to say about the role of human agency in the agentic age on Sequoia’s latest episode of Training Data: “AI can reason through steps to get to a goal—but deciding what questions to ask, what objectives to set? That’s still a uniquely

Usage - overrated Nps - underrated

Two AIs. One conversation. Zero humans writing. And things got done. Powered entirely by Agency. ✅

"Scaling my companies was always devastating for me. It meant the business was doing well. But it meant that I knew fewer and fewer of my own customers. I was handing them over to employees—or worse, to software.” Our founder Elias Torres on Sarah Guo’s No Priors on why he’s building

Everyone says they are “customer-obsessed.” But if you’re sending the same check-in email to every account, you’re not obsessed—you’re overwhelmed. Agency is built to scale personalized service. Our AI studies every customer interaction, surfaces exactly what matters, and

Your first customer got white-glove service. Your 500th got a sequence of automated emails. The truth? Most companies lose the personal touch the minute they scale. Agency gives you the customer brain. So every customer still feels like your first. agency.inc

Green Stage Alert! 🚨💚 Just a few minutes ago, @julienbek , Partner of steve beaker and Elias Torres, Founder of Agency , were on the Green Stage diving into how AI is reshaping startups, scaling smarter, and the fresh mindset founders need in today’s leaner, faster era🚀

What if you could build a billion-dollar company with just 100 employees? Elias Torres of Agency is doing just that — using lean start-up strategy + AI to reinvent customer service. He joins Dr. Rana el Kaliouby to discuss the American Dream, career purpose and more. youtu.be/mwFqvNYa0TE?si…