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"The political problem with A.I.’s hype is that its most compelling use case is starving the host — fewer teachers, fewer degrees, fewer workers, fewer healthy information environments." Tressie McMillan Cottom strikes again! Re: how AI threatens #TheLastHumanJob nytimes.com/2025/03/29/opi…

Thanks to Hidden Brain for the deep dive into #TheLastHumanJob & the importance of seeing the other/being seen. So glad they made time for powerful stories to convey the stakes involved PS I guess it's clear: don't get in the way of my cookies podcasts.apple.com/us/podcast/rel…

All of us want to be recognized for the unique individuals we are. And yet, the experience of being seen in this way can be dispiritingly rare. This week, we kick off our Relationships 2.0 series with an episode on what researcher Allison Pugh calls "connective labor," and how

Hidden Brain Allison Pugh neuroscience shows that when we feel seen, our brain's reward system is activated, releasing dopamine and oxytocin - it's like a warm hug for our brains

"The art of genuine human interaction is a vital clinical skill that no algorithm can replicate. This building of connection can foster trust, enable healing, & facilitate holistic care."— Allison Pugh Abraham Verghese Jeffrey Millstein Dorothy Roberts tinyurl.com/mwmnf3ta

Heartened by these new AI rating agencies, because it's great to see some healthy skepticism. "People are making a lot of bold claims on AI, but it’s not real if it’s self-reported. We have nothing akin to peer review, 3rd-party auditors or regulation.” wapo.st/42HilHq

Strong piece in The New Yorker re: what it is to be human in the age of AI, from a humanities prof. (Spoiler: it's the ineffable self, what it's like to be *you*). IMHO this solipsistic vision still misses what's vital: the relationship *between* humans newyorker.com/culture/the-we…

It's bad enough that humans are so disposed to trust these machines, now we hear that the machines themselves will do anything to invoke this misplaced trust. Great work, once again, by 404 Media Instagram's AI Chatbots Lie Re: Being Licensed Therapists 404media.co/instagram-ai-s…

"We’re entering a world where “empathetic” algorithms outperform managers at recognizing distress but lack a moral compass to decide what to do with it. If we aren’t careful, we’ll soon mistake performance for presence." It's like he read #TheLastHumanJob! nytimes.com/2025/05/04/opi…

As predicted by #TheLastHumanJob... You need people to talk to people "After claiming that its AI chatbot could do the work of 700 reps, Klarna is turning back to people to help w/ customer service work." Klarna changes its AI tune customerexperiencedive.com/news/klarna-re… via CX Dive

The second commencement address to talk about connective labor? Check it out at 5:40! We all need a way to articulate for each other (and particularly graduating seniors) what humans contribute in an AI world #TheLastHumanJob youtu.be/JXfK5GZv3GA?si…

"the must-read book The Last Human Job" Replacing coaches, therapists — even business development people — with AI may seem efficient, but Pugh’s practical advice and compelling examples reveal the stakes for any organization." bizjournals.com/boston/news/20…

The Human Cost Of Talking To Machines: Can A Chatbot Really Care? via @forbes forbes.com/sites/traceyfo… HT Sherry Turkle also follow Allison Pugh - read #LastHumanJob & #Superagency

Honored & thrilled to have The Last Human Job win this award. Thanks to ASA Sociology & those who read/gave early feedback. This award is dedicated to all who do connective labor, now under threat by data analytics & AI. Connecting is what makes us human! Let's preserve & protect it

"Connective labor is not just a task, Pugh says, nor is it reducible to measurable ends. It is an inalienable part of humanity itself, without which the social fabric is left threadbare and thin." Thoughtful discussion of The Last Human Job & 3 other books on AI in Public Books!

A pretty near perfect description of teaching too

We hear a lot about the loneliness crisis, but what if we were facing something else entirely? See my essay for Aeon on the Merchants of Loneliness and #TheLastHumanJob aeon.co/essays/our-cri…

"...the kinds of stories people told me are available only through in-depth qualitative research...In an era in which AI is being proposed to do many human jobs – including in-depth interviewing – it takes a human to bear effective witness to humanity." Thank you.

Great essay by Allison Pugh in line with our argument that the loneliness crisis is actually a crisis of too many people without a feeling of mattering. Loneliness combined with a sense of invisibility & insignificance is exceptionally painful aeon.co/essays/our-cri…

Inevitable response to LLM arms race (and yet another site of voluntary altruism ruined by the ChatGPT revolution). Fellow Profs: your students are doing this in papers already 'Positive review only': Researchers hide AI prompts in papers asia.nikkei.com/Business/Techn…