🔥The 9th Round of Easy Loan, Earn $40 Reward is in progress❗️ ⏰ Promotion Period: January 15th - Feburary 15th, 2025 👉 Register now and check more details at gate.io/campaigns/358

So simpatico that everyone wears the same clothes to work / 🏀 game!

This move from scarcity to abundance for customers is the most fundamental insight behind AI in customer support too!

In the past, third party journalism was valuable because first parties were deliberately inaccessible. As first parties become super accessible (Substack, Pods, X) to break news or clarify rumors, most reporting has turned to opinions. Helping form a narrative may be the only

India has to lead the world (other countries will of course join a coalition) on how to upskill employees displaced by AI and automation. It’s not going to be incremental.

What happened when one of crescendo customers went live - they started answering 100% of their incoming customer support calls, up from 25-30% before AI. No wait times, no backlogs, no deflections! Our industry will be one of the biggest beneficiaries of this transition from

What does 🇺🇸 need the most right now? COURAGE, combined with JUSTICE! podcasts.apple.com/us/podcast/hon…

Never gets old. 🗽

While 80%+ of manufacturing of goods is outsourced globally today, only 30% or so of service delivery is outsourced. There are 3 key gaps that cause this - 1. STANDARDIZATION of outputs - in goods manufacturing, one can rely on consistent quality of the products. In services,

🇺🇸🇺🇸

Applied AI: An AI Startup’s Private Equity Growth Playbook; Klarna’s Reversal How one startup is running a private equity playbook for automating customer support. Read more from Jon Victor 👇 theinformation.com/articles/ai-st…

It’s hard to believe SO MUCH has happened geo-politically because Morris Chang didn’t get the CEO role @ Texas Instruments.

First, they laugh at you…

🤔

Fascinating

Tbh building a product over a meaningful period of time is more than just this. It’s a critical part but honestly one of the easier parts of the job.

Not surprising - crescendo truly benefits from their code gen abilities. An estimated 75-100 person custom Engg team became completely unnecessary.

🇮🇳 loves Maggi noodles! Back in 2015, this was one of our biggest brand re-launches at snapdeal. yourstory.com/2015/11/snapde…

The mission that Matt Cox and Beacon AI are on!!

Common to well run businesses and successful founders/leaders - they have a way to make consistently good decisions. They know what is a distraction (or course correct quickly the mistakes they make). As the business scales and the stakes are higher, this metric is all that

This is one of the best areas for AI to disrupt, stop providing just software and elevate to provide a vertically integrated service. In short, the Allied Universal of home services.