Why would you need a campaign manager for customer engagement? Privacy and consumer protection are now regulated by a slew of laws—TCPA, Ofcom, FTC, DNC, GDPR, CCPA, CFPB, FDCPA to name a few. Each requires its own set of controls to practitioners. Read on bit.ly/2XrYlLk

4 motions grew dependent on customer communication tools and need attention: • Enable digital selling online with instant lead response • Modernize prospecting for multi-channel engagement • Support virtual selling for your hybrid sellers Read on bit.ly/3q1GFlD

Wishing you all a happy and prosperous #Diwali!

What drives SaaS valuations? Growth rate, NRR, Gross Margin... "The regression coefficient of 0.72% suggests that each percentage point increase in NRR is associated with a ~0.7x change in a company’s revenue multiple." gainsight.com/blog/net-reven…

#AvayaENGAGE here we come - Acqueon team is getting ready to have the booth up N de Kouchkovsky

Don't miss our latest podcast with Acqueon and their delivery of campaign management solutions...with a special announcement at the end! soundcloud.com/devconnect/acq…

Jony Ive on what Steve Jobs taught him about the real definition of FOCUS: x.com/ricburton/stat…

In case you forgot, this is what an #inperson interaction looks like. Thanks Acqueon, Ashish Koul, Patrick Beyries & Lisa McDermott for a great day!!! Love talking #CX #CustomerSuccess and #CustomerService

Acqueon Engagement Cloud is our #ConversationaEngagement Platform, comprised of: Advanced #CampaignManager & AiQ (built-in #ConversationalIntelligence + Customer Engagement Data Platform) Explore Acqueon's Campaign Manager: bit.ly/3GCxy13 #CCaaS #digitaltransformation

#Healthcare providers who aren't using digital channels to communicate with patients risk missed appointments, lost revenue & LOW #patientsatisfaction scores. Learn how Acqueon help providers & payors improve #patientengagement— GET the latest use case. bit.ly/38CwEoG

We live in a world where we are in an illusion of being productive because we are busy with activity.

Watch us face off! This will be a battle of the #contactcenter industry protagonists (Sheila McGee-Smith Dave Michels Zeus Kerravala) as we debate #CX predictions. Don’t miss our keynote on the Circle of Excellence stage on Thurs, Aug 11 at #Five9CXSummit.

Who's headed to #Five9CXSummit next week? Visit Acqueon on the #CX Hub floor (***Booth IM6***); Get a demo of our Epic integration for Five9 & meet our #Healthcare Extraordinaire (aka Moira Kelly, VP of Healthcare)! See ya in #Vegas! Connect w/ Moira: linkedin.com/in/moira-kelly…

Scott Brown, head of #contactcenter for Zoom, addressing the evolution of the strategy. Even during the Five9 acquisition period, "there were lots and lots and lots of engineering and product management folks building a #CCaaScapability from the ground up." #ZoomPerspectives

Startup modus Operandi: 2019 = Growth is what matters 1H 2020 = Conserve cash 2H2020 = Grow fast 2021 = Growth at any cost 2022 = Grow fast while profitable and conserving cash :) And you thought being a startup CEO is sexy!

Refreshing to see big tech cos focused on operational efficiency. Over time, they will prove that the more efficient (and profitable) a co is — the faster it will grow. Startups and developing cos should really take note and follow.

Productive discussions at the G20 Summit for a better planet...

Acqueon today announced its highly anticipated partnership expansion with #Five9. Acqueon Campaign Manager is now available on the Five9 CX Marketplace. Learn more in this #PressRelease. #PartnerPowered spr.ly/6011uYzZS

BREAKING! Five9 intends to acquire Acqueon to expand proactive engagement and journey orchestration capabilities. Congrats to CEOs Mike Burkland and @Ashish_Koul on the deal! Matt McGinnis Ross Daniels nojitter

2024 has been an incredible year for Acqueon as we pioneered the Revenue Execution Platform category and delivered exceptional revenue outcomes for our global customers. We’re also thrilled to have joined the Five9 family Wishing everyone a happy, healthy, and successful 2025