Brooke Hopkins (@bnicholehopkins) 's Twitter Profile
Brooke Hopkins

@bnicholehopkins

Founder @covaldev (YC S24) | ex-Waymo, Google

ID: 1522278830949298176

calendar_today05-05-2022 18:15:52

121 Tweet

659 Followers

547 Following

Brooke Hopkins (@bnicholehopkins) 's Twitter Profile Photo

Voice AI's biggest challenge isn't technical 🎙️ Last night's voice AI panel hit on something we see every day at Coval: the hardest part of scaling voice AI isn't the models - it's managing expectations and rebuilding trust as capabilities evolve. Since space was limited,

Brooke Hopkins (@bnicholehopkins) 's Twitter Profile Photo

🎙️ This Week in Conversational AI – brought major moves across the stack 👇 🧠 Meet EVI 3: Real-time expressiveness at scale Hume just dropped EVI 3, their third-gen speech-language model—and it’s seriously impressive. One unified model for transcription, language, and

🎙️ This Week in Conversational AI – brought major moves across the stack 👇

🧠 Meet EVI 3: Real-time expressiveness at scale
<a href="/hume_ai/">Hume</a> just dropped EVI 3, their third-gen speech-language model—and it’s seriously impressive. One unified model for transcription, language, and
Brooke Hopkins (@bnicholehopkins) 's Twitter Profile Photo

🔒 Coval is now SOC 2 Type II Compliant 🎉 Achieving a compliance milestone like this isn't simple, especially when you're shipping fast and growing alongside your customers. It requires discipline, foresight, and a team that understands that security can't be an afterthought.

🔒 Coval is now SOC 2 Type II Compliant 🎉

Achieving a compliance milestone like this isn't simple, especially when you're shipping fast and growing alongside your customers. It requires discipline, foresight, and a team that understands that security can't be an afterthought.
Brooke Hopkins (@bnicholehopkins) 's Twitter Profile Photo

What an honor to speak about voice AI evals at the AI Engineer World’s Fair! Thank you swyx for bringing together such an amazing crowd. The energy here has been unlike any other event. Packed with brilliant conversations, sharp questions, and serious momentum in the voice

What an honor to speak about voice AI evals at the <a href="/aiDotEngineer/">AI Engineer</a> World’s Fair! Thank you <a href="/swyx/">swyx</a> for bringing together such an amazing crowd. 

The energy here has been unlike any other event. Packed with brilliant conversations, sharp questions, and serious momentum in the voice
Klaudia Guzij (@klaudiagu1103) 's Twitter Profile Photo

while others usually have a super chill friday coval is on 🔥 because everyone and their mother is running their evals on fridays. I guess we make shipping to prod on a friday finally less of a pain 👀

Brooke Hopkins (@bnicholehopkins) 's Twitter Profile Photo

Kicking off an exciting day at CCW Vegas 2025 – the world’s largest customer contact event! We’ve been working closely with CX leaders to supercharge operations by efficiently testing and validating AI voice and chat agents before and after they go live. If you’re here and want

Kicking off an exciting day at CCW Vegas 2025 – the world’s largest customer contact event!

We’ve been working closely with CX leaders to supercharge operations by efficiently testing and validating AI voice and chat agents before and after they go live.

If you’re here and want
Brooke Hopkins (@bnicholehopkins) 's Twitter Profile Photo

I call BS on the biggest Voice AI lie I heard at CCW Vegas: “It’s plug and play - you can go live instantly.” Getting a voice agent live takes weeks. You need time to test, tune, and roll it out in stages. Most teams don’t realize that until they’re deep in it, and by then, the

Brooke Hopkins (@bnicholehopkins) 's Twitter Profile Photo

Panels are great and all, but let’s be honest, most stay way too high-level. After the last Voice AI panel at the Coval office, the biggest feedback was: “Can we please go deeper?” So… we’re doing it. Next Thursday, we’re hosting a small, application-only debugging + eval

Waymo (@waymo) 's Twitter Profile Photo

New York, we're coming back to the Big Apple next month! 🍎🗽We want to serve New Yorkers in the future, and we’re working towards that goal. Here’s how:👇

New York, we're coming back to the Big Apple next month! 🍎🗽We want to serve New Yorkers in the future, and we’re working towards that goal. Here’s how:👇