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The role of a software engineer is transforming from being the author of computer code to being the operator of a code generating machine. What is a computer programming system built natively for that workflow? backchannel.org/blog/autonomou…

If a computer is generating most code, how do we make it easy for a software engineer to verify it does what they intend? What is the role of programming language design (e.g., what Rust did for memory safety)? What is the role of formal verification? What is the role of tests,

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Announcing The Stargate Project The Stargate Project is a new company which intends to invest $500 billion over the next four years building new AI infrastructure for OpenAI in the United States. We will begin deploying $100 billion immediately. This infrastructure will secure

We’re thrilled to announce our international expansion with the opening of our third office in London. As a global center of innovation, the UK has long been home to exceptional talent, and we’re excited to grow our presence and collaborate with the best. 🇬🇧 Think you’re a

Today we are launching our next agent capable of doing work for you independently—deep research. Give it a prompt and ChatGPT will find, analyze & synthesize hundreds of online sources to create a comprehensive report in tens of minutes vs what would take a human many hours.

70% of customer service interactions are voice today. Over the next five years, that number will increase significantly as AI makes voice even more efficient—quicker (no wait times), less effort (no repeating yourself), and cheaper. It’s another example of Jevons Paradox.

I had a great conversation with FS about AI, building a sustainable technology business, acquisitions, and Sierra

A perfect example of what happens when two teams really click. Excited to work with minted and their CEO and Co-founder Melissa Kim to create an agent that brings delightful care and creativity to their customer experience. sierra.ai/blog/ai-agents…

I had a nice conversation with Kate Rooney about Sierra, AI agents, and demand for AI applications in the face of global economic uncertainty cnbc.com/video/2025/04/…

Sam and I are so excited to welcome Fidji as CEO of Applications at OpenAI. Fidji is one of the most remarkable leaders I have ever had the privilege of working with, and I have personally seen her commitment to our mission in the boardroom over the past year. With Fidji joining

Successful agents are the result of collaboration between teams: engineering, operations, customer experience, and marketing. Yet every platform available today except Sierra forces businesses to optimize for one group over another. Our Agent OS enables both no code and

How Sierra agents go beyond traditional turn-based conversational AI systems to produce more human conversations sierra.ai/blog/building-…

It’s never been easier to build a demo AI agent. But scaling one that can act autonomously, stay on-brand, and work across millions of interactions? That’s the hard part. Sierra’s Agent OS handles the complexity so you can focus on your customers. sierra.ai/blog/the-chall…

6-26-2025 ($) An Interview with Sierra Founder and CEO Bret Taylor About AI Agents and Tech History Lessons stratechery.com/2025/an-interv…

Getting consistent performance and reliability from high scale large language models is extremely challenging. I love this post from Kimberly Patron about how Sierra uses health and performance-based traffic routing and request hedging to get meaningfully better performance and

“We hold these truths to be self-evident, that all men are created equal, that they are endowed by their Creator with certain unalienable Rights, that among these are Life, Liberty and the pursuit of Happiness.” The ideas in the Declaration of Independence reshaped the world for