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#racbreakdown your service is atrocious! Left with 2 children under the age of 10 in the dark on a dual carriageway waiting for you to arrive!!! Lies after lies with time of arrival and we were apparently a priority. Disgusting. 7 hours later at 01:30 we get home 😡😤😡

Really and truly disgusted with Royal Mail and how patronising the woman I spoke to was! Happy to accept my payment to send a parcel but not happy to accept responsibility when they change my instruction of delivery as “their systems don’t recognise redirecting “ 😡😡🤯🤯