Some incredible scenes faced by #firefighters earlier tonight at a #blaze at #Salt Ash north of Newcastle. These were taken near the #Tanilba Bay Golf Club. Conditions are now easing. NSW RFS

The key to success in the entire customer journey lies in understanding customer needs and delivering the appropriate solutions at each stage. Have you taken the time to map out your ideal customer growth journey? #customersuccess #expansion #csm userlot.com/blog/customer-…

Successful SaaS companies have strong Net Revenue Retention (NRR). The most critical tool for improving NRR through revenue retention and expansion is Customer Success. The best way to improve your Customer Success delivery is by using a Customer Success Platform.

Do you know your NPS, health and what your CS staff think your client’s health is? Userlot shows it front and centre. Even startups need to track this from Day 1 1️⃣

Many talk about technical debt, but what about customer success debt? Neglecting to implement the right CS technologies can cost you dearly in the long run. Don't let CS debt hurt your business. #customersuccess #techdeb @saas #Founder

As a SaaS founder, it's easy to get caught up in the excitement of acquiring new customers. But if you're not paying attention to your existing customers, you're missing out on a huge opportunity for growth. ow.ly/6Hba50OpLUF

Success is not just about hitting targets; it's about empowering customers to hit theirs. Cultivate a company culture where customer growth fuels your growth. Grow with your customers! #customersuccess #saasgrowth