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We all want our top performers to stay... but unknowingly drive them away with these subtle behaviors. I discuss this in the newsletter I published this morning: newsletter.canopy.is/p/the-hidden-w…

The most important leadership principle I wish I’d known earlier is this: Slow down. To give myself permission to pause and see things from a different point of view. To question my own initial reaction. To create space to dig deeper to solve an underlying root cause instead of

Few things stoke my ire than a half-hearted non-apology. Yet, it's easy to slip into as a leader (I’ve accidentally done this myself when I’m in a rush). I wrote in-depth on this and how to avoid the non-apology: newsletter.canopy.is/p/the-anatomy-…

When I'm worried as a leader — especially if I'm feeling overwhelmed when I feel I'm not in direct control of an outcome — there's 1 single question I ask myself to gain a sense of grounding: “What’s the most I can do with what I have right now?” This question re-focuses my

I've worked with hundreds of teams, and the #1 request that team members consistently make of their leaders surprises me every time. No, they don't wish their bosses were more warm toward them. No, they don't wish they gave them more compliments. What they actually want is

My latest newsletter I published today: How to mend broken trust after a RIF, reorg, or strategic change Read in full here: newsletter.canopy.is/p/repairing-wh…

If self-identify as a "nice" person and you have a mental list of conversations you know you need to have but keep pushing off week after week, I wrote today's newsletter for you: newsletter.canopy.is/p/if-youre-a-n…

“I just received (an abrupt and vague) directive. I wish I knew how to better interpret + incorporate it into my team’s day-to-day in a way that isn’t super jarring and gives them whiplash.” I wrote today's newsletter for on this: newsletter.canopy.is/p/the-interpre…

"How do I get good at strategy?" My answer in today's newsletter: newsletter.canopy.is/p/how-to-get-g…

The hardest test of leadership isn't giving — it's taking away. Some thoughts + lessons from Uber's recent rollback of company benefits and the employee backlash: newsletter.canopy.is/p/lessons-from…

I took off this Monday to get a couple full days up at my painting studio... and it's amazing the quality of clarity that happens when you give your mind a real retreat: Real space to explore on it's own, rather than just react + problem-solve. At first the brain is very

"What can we offer our best people, when promotions aren't an option?" I wrote my answer in today's newsletter: newsletter.canopy.is/p/when-you-can…

“Yes, Claire, I get that being kind is being clear. But what does that actually look like?” I answered this in today’s piece: newsletter.canopy.is/p/what-real-fe…

When a team is feeling super overloaded, caving under the weight of shifting priorities, I have one simple rule:

"How do I get my team to step up without burning them out?" I answered this in today's newsletter: newsletter.canopy.is/p/how-to-raise…

What do you say and do as a leader, when you start to notice underperformance (especially from someone who typically does perform well)? My latest piece on this here: newsletter.canopy.is/p/9-questions-…

What to do when you have a top performer but promotions are not on the table right now:

How do you lead well when you’re also friends with the person? My answer in today's newsletter: newsletter.canopy.is/p/on-leading-f…