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Do you know the rules about price advertising on property sites? It’s illegal for estate agents to advertise properties in a lower search bracket than the estimated selling price. Penalties apply. Know your obligations: consumer.vic.gov.au/licensing-and-… #MelbRE

Owing money or falling behind on repayments can be stressful. If it's hard to keep up with regular payments like gas, electricity & phone, ask to speak to National Debt Helpline’s financial counsellors. They provide free & confidential help. Our related info: consumer.vic.gov.au/debt

When choosing a builder, make a solid decision: 🧱 see our website for essential steps before making your choice - consumer.vic.gov.au/building 🧱 try our decision-making tool at consumer.vic.gov.au/buildingtool

Did you catch us on the 📻? We recently discussed important rental issues including the work of the Renting Taskforce. Listen to the segment on Spotify and Apple Podcasts or at joy.org.au/joydrive/2024/… More about the $450,000 of fines issued so far: consumer.vic.gov.au/latest-news/ta… #MelbRE

We identified faults with the locking mechanism on these prams, which may collapse while in use. The supplier is offering a replacement part for affected Silver Cross Reef prams sold between 1/7/22 & 31/10/23. See details on the ACCC Product Safety website: productsafety.gov.au/search-consume…

Be aware of websites that use 'dark patterns' to trick you into spending more than planned. To avoid dark patterns: · don’t be rushed · shop around · do your research · understand the trader’s refund policy · read the fine print, including the terms & conditions · shop elsewhere.

'No refunds' signs are illegal. Businesses must not display them as they imply you cannot get a refund under any circumstance. Generally, consumers have the right to a refund when there is a major problem with goods or services. Visit consumer.vic.gov.au/consumers-and-…

Lithium-ion batteries in e-bikes and e-scooters can be dangerous. Make sure your charger is suitable and compliant with Australian regulations. Choose reliable manufacturers. More from Energy Safe Victoria: energysafe.vic.gov.au/community-safe…

Ever seen websites that list 1 price for a product or service only to add extra costs later? This is ‘drip pricing’. Businesses must include all fixed charges in the advertised price of their products and services up-front. See our tips on drip pricing: consumer.vic.gov.au/consumers-and-…

🛍️ #BlackFriday tip: Products bought from Australian businesses are automatically covered by consumer guarantees, regardless of other warranties. 🟢 Consumer guarantees explained: consumer.vic.gov.au/consumerguaran…

From 1 December 2025, rooming house providers must install a fixed heater in each resident’s room. Exceptions may apply. Learn about the new standards & your obligations: go.vic.gov.au/4i7Cs8G

From 1 Dec 2025, all internal window coverings with cords in rental properties must: ✅ avoid loose & low-hanging cords ✅ have safety devices (cord guide or cleat) ✅ follow the product’s installation instructions. The new standards & your obligations: go.vic.gov.au/4fEHbgt

Stop scammers spoiling your online shopping experience. Follow these tips: - Check the web address - Make sure it’s a secure website – it should have a 🔒 symbol - Use Service Victoria's scam checker tool Try Scamchecker: service.vic.gov.au/spotascam More tips: consumer.vic.gov.au/shopsmart

Our Renting Taskforce inspected advertised #Footscray rental properties on Saturday. They were on the lookout for rentals that don’t meet the minimum standards. You can report listed rentals that aren’t up to scratch, anonymously, via consumer.vic.gov.au/rental-listing

Our Renting Taskforce has now issued more than 55 fines totalling over $540k for breaches of rental laws. These fines send a clear message to real estate agents and rental providers that we won’t tolerate breaches of the rental laws. #MelbRE

Do you know who you’re buying from when shopping online? Victoria Police has 35 sites where online marketplace buyers and sellers can safely exchange items, 24/7. Find a Safer Exchange Site: police.vic.gov.au/online-marketp… Read more online shopping safety tips: consumer.vic.gov.au/consumers-and-…

It may be tempting to sign up for a free trial or to a newsletter to get a discount. But how much is your personal data worth? Before signing up: • read and understand the terms and conditions • be aware of any ongoing fees • check what the process will be to cancel.