Andrew Cooper
@cooperaj
Healthcare. Employee well-being. Innovation. Improvement. Communications. CIPR Fellow and Chartered Practitioner. Tweeting in a personal capacity.
ID: 106785502
http://uk.linkedin.com/in/ajcooper40 20-01-2010 17:51:30
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Dr Adrian Neal introduces the concept of ‘avoidable employee harm’, which ensures the focus is more than just following a process, but how we avoid causing harm to our employees. #reducingharm
Dr Adrian Neal explains how the ‘Alex’ case study helps highlight problems with processes and identify with those going through an investigation. #reducingharm
Andrew Cooper explores the impact of poorly delivered investigations on individuals, organisational culture and delivery of services. #reducingharm
Andrew Cooper introduces an ‘investigation in their shoes’ to encourage delegates to consider not only the emotional impact on those being investigated, but also those involved in running the process. #reducingharm
Andrew Cooper discusses the importance of embedding a culture that encourages learning and growth - emphasising how a failure to learn leads to making the same mistakes. How can we be more like aviation, learn quickly and implement new and improved ways? #reducingharm
@SMorris27 from NHS Wales Shared Services Partnership 🏳️🌈 explains how the investigation should be the foundation for a fair process, providing ‘a view from the court’ – setting out good practice for investigations. #reducingharm
An excellent presentation by Sammie from NHS Wales Shared Services Partnership 🏳️🌈 Legal & Risk discussing #reducingharm at the Employee Investigation: ‘looking after your people and the process’ event #NHSWales @HEIW_NHS #learning #lessons #reducingrisk #reducingharm
@NicHughes1 from Royal College of Nursing Wales reflects on today’s event and the difference it can make to NHS Wales employees. #reducingharm
.@LizCeltic explains the progress they have made within Welsh Ambulance around their employee investigations. #reducingharm
Our new open access article gives powerful insights into harm caused by unnecessary disciplinary investigations. Find out more, including the story of Anne, who left the NHS after being made to feel like a 'criminal'⬇️ doi.org/10.12968/bjhc.… Andrew Cooper Dr Adrian Neal Julie Rogers