CSG (@csg_i) 's Twitter Profile
CSG

@csg_i

CSG delivers customer engagement solutions that help you acquire, monetize, engage and retain customers. Let’s work together to solve your business challenges.

ID: 342231477

linkhttp://www.csgi.com calendar_today25-07-2011 17:48:39

7,7K Tweet

3,3K Followers

897 Following

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Emerging digital touchpoints are changing how buyers discover and connect with brands. Stay ahead by understanding these new moments in your #CX strategy. Download the Gartner® Market Guide. 👉 spr.ly/60114epgV #CustomerExperience #JourneyAnaltyics #Gartner Gartner

Emerging digital touchpoints are changing how buyers discover and connect with brands. Stay ahead by understanding these new moments in your #CX strategy. 

Download the Gartner® Market Guide. 👉 spr.ly/60114epgV

#CustomerExperience #JourneyAnaltyics #Gartner <a href="/Gartner_inc/">Gartner</a>
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In his Op-Ed for Sports Business Journal, Sean Casey, SVP of Product Management, examines the sports streaming model. 🥊 The road to satisfying sports coverage remains rocky, he says, unless the full ecosystem begins to collaborate. Read on 👇 spr.ly/601145GrH

CSG (@csg_i) 's Twitter Profile Photo

What does the "Best Customer Experience Transformation" of 2025 look like? #AI-powered billing support to answer customers' questions before they have to ask. Read the case study behind our CMSWire.com IMPACT Award win 👉 spr.ly/60134gPqv

What does the "Best Customer Experience Transformation" of 2025 look like? 

#AI-powered billing support to answer customers' questions before they have to ask.

Read the case study behind our <a href="/cmswire/">CMSWire.com</a> IMPACT Award win 👉 spr.ly/60134gPqv
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If rising print costs and compliance headaches are hitting your team hard, Madison Advisors’ whitepaper is a must-read. 👌 Find out how outsourcing print operations can change the game for P&C insurers. 👉 spr.ly/601845UqG #PCInsurance #InsuranceOperations

If rising print costs and compliance headaches are hitting your team hard, Madison Advisors’ whitepaper is a must-read. 👌

Find out how outsourcing print operations can change the game for P&amp;C insurers. 👉 spr.ly/601845UqG

#PCInsurance #InsuranceOperations
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Tired of missed appointments & frustrated customers? 😡 Effective order & service management relies on proactive, context-driven communication. Send the right message with the right action to ensure customers stay engaged. 👉 spr.ly/60144i5yQ #CustomerExperience #CX

Tired of missed appointments &amp; frustrated customers? 😡
 
Effective order &amp; service management relies on proactive, context-driven communication. Send the right message with the right action to ensure customers stay engaged. 👉 spr.ly/60144i5yQ

#CustomerExperience #CX
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We’ve worked with insurance carriers of all sizes—and one thing is clear: outsourcing print & mail is delivering real results. Join us & Madison Advisors on July 16th for our live webinar and Q&A to hear what’s working. 👉 spr.ly/60154i5Vz #InsuranceOps #PrintAndMail #CX

We’ve worked with insurance carriers of all sizes—and one thing is clear: outsourcing print &amp; mail is delivering real results.

Join us &amp; Madison Advisors on July 16th for our live webinar and Q&amp;A to hear what’s working. 👉 spr.ly/60154i5Vz

#InsuranceOps #PrintAndMail #CX
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Customer expectations are soaring, yet #CX scores are at their lowest in a decade. 🤨 CSG Xponent bridges the gap with impactful, relevant communications at the moments that matter most. Request a demo today. 👉 spr.ly/60164cgqm #CustomerExperience

Customer expectations are soaring, yet #CX scores are at their lowest in a decade. 🤨

CSG Xponent bridges the gap with impactful, relevant communications at the moments that matter most. 

Request a demo today. 👉 spr.ly/60164cgqm

#CustomerExperience
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📊 We help providers go live 85% faster with CSG Fiber, the only BSS tailored for the fiber market. Discover how field service, billing, payments, and care are unified for speed and scale. 👉 spr.ly/60134cgsL #FiberDeployment #ROI #MonetizeFiber #CloudBSS #OSS

📊 We help providers go live 85% faster with CSG Fiber, the only BSS tailored for the fiber market. Discover how field service, billing, payments, and care are unified for speed and scale. 👉 spr.ly/60134cgsL

#FiberDeployment #ROI #MonetizeFiber #CloudBSS #OSS
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Long turnaround times for letter communications? ⏱️ With CSG Communication Studio Letters, you can design, update, test and launch personalized brand consistent communications in minutes. Schedule a demo. 👉 spr.ly/60184YcaA #CX #CustomerExperience #CustomerCommunication

Long turnaround times for letter communications? ⏱️

With CSG Communication Studio Letters, you can design, update, test and launch personalized brand consistent communications in minutes. Schedule a demo. 👉 spr.ly/60184YcaA

#CX #CustomerExperience #CustomerCommunication
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77% of U.S. consumers don’t trust businesses to use #AI responsibly, according to a Bentley-Gallup poll. 🤨 How can brands overcome that trust barrier as they implement AI in customer interactions? Get the insights. 👇 #CustomerExperience #CX spr.ly/60144YcNI

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🚀 Unlock faster, more profitable deals In our demo, see firsthand how to simplify your sales process, boost efficiency, and empower your team with self-service tools. Ready to get started? 🔗 spr.ly/60134YY6N #QuoteOrder #QuoteToCash

🚀 Unlock faster, more profitable deals

In our demo, see firsthand how to simplify your sales process, boost efficiency, and empower your team with self-service tools. 

Ready to get started? 🔗 spr.ly/60134YY6N

#QuoteOrder #QuoteToCash
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We have been recognized in the 2025 Gartner® Market Guide for CSP Revenue Management & Monetization Solutions! 🎉 We’re excited to be named one of 19 Representative Vendors in this space. Access your complimentary report. 👉 spr.ly/60194lgod #Gartner #Telecom #BSS

We have been recognized in the 2025 Gartner® Market Guide for CSP Revenue Management &amp; Monetization Solutions! 🎉

We’re excited to be named one of 19 Representative Vendors in this space. Access your complimentary report. 👉 spr.ly/60194lgod

#Gartner #Telecom #BSS
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What role will #Satellite and #NTN technology play in the next generation of connectivity? 📡 Experts from us, Viasat, Eutelsat Group, and GSMA Intelligence recently discussed key trends, markets and challenges shaping the future. Watch on demand. 👉 spr.ly/60114lgQW

What role will #Satellite and #NTN technology play in the next generation of connectivity? 📡

Experts from us, <a href="/viasat/">Viasat</a>, <a href="/EutelsatGroup/">Eutelsat Group</a>, and <a href="/GSMA/">GSMA</a> Intelligence recently discussed key trends, markets and challenges shaping the future.

Watch on demand. 👉 spr.ly/60114lgQW
CSG (@csg_i) 's Twitter Profile Photo

We’re teaming up with Madison Advisors for a live webinar and Q&A to break down what carriers are gaining by outsourcing their print & mail operations. 👉 spr.ly/60114t48v 🗓️ July 16th | 1 PM ET #PrintAndMail #CustomerCommunication #InsuranceOperations #CX

We’re teaming up with Madison Advisors for a live webinar and Q&amp;A to break down what carriers are gaining by outsourcing their print &amp; mail operations. 👉 spr.ly/60114t48v

🗓️ July 16th | 1 PM ET

#PrintAndMail #CustomerCommunication #InsuranceOperations #CX
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To prove the #ROI, find the #KPI. 👀 CX expert Adrian Swinscoe says #CX teams should focus on the “levers” for achieving business outcomes. CX leaders should ask if an initiative improves one or more of those levers. Learn more in this blog post.👇 spr.ly/60174tfK9

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🚀 Explore the Future of 5G Advanced Join this on-demand GSMA webinar to discover how operators are rolling out 5G Advanced—and what it means for businesses, consumers, and mobile networks. Watch now. 👉 spr.ly/60154aWF9 #5G #Telecom GSMA T-Mobile Mobile World Live

🚀 Explore the Future of 5G Advanced

Join this on-demand GSMA webinar to discover how operators are rolling out 5G Advanced—and what it means for businesses, consumers, and mobile networks.

Watch now. 👉 spr.ly/60154aWF9

#5G #Telecom <a href="/GSMA/">GSMA</a> <a href="/TMobile/">T-Mobile</a> <a href="/mobileworldlive/">Mobile World Live</a>
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Don't miss out on our upcoming live webinar and Q&A "Outsourcing Print & Mail: A Powerful Move for Insurers" on July 16th. Attendees will also have the opportunity to ask questions and gain valuable insight live! Register now. 👉 spr.ly/60144NhSa

Don't miss out on our upcoming live webinar and Q&amp;A "Outsourcing Print &amp; Mail: A Powerful Move for Insurers" on July 16th. 

Attendees will also have the opportunity to ask questions and gain valuable insight live! Register now. 👉 spr.ly/60144NhSa
CSG (@csg_i) 's Twitter Profile Photo

Customers leave when they’re forced to call multiple times, repeat themselves or get passed between departments. 😡 👋 Learn how one global brand reduced misroutes by 35% and saved two minutes per call. 👉 spr.ly/601544oxX #CustomerExperience #CustomerCare #CX #AI

Customers leave when they’re forced to call multiple times, repeat themselves or get passed between departments. 😡 👋

Learn how one global brand reduced misroutes by 35% and saved two minutes per call. 👉 spr.ly/601544oxX

#CustomerExperience #CustomerCare #CX #AI
CSG (@csg_i) 's Twitter Profile Photo

Generative AI creates. Agentic AI creates and acts. 💡 How big a difference will that make in delivering customer experiences? Get the plainspeak explainer in this new blog post. 👇 #GenAI #AgenticAI #AI #CX #CustomerExperience spr.ly/601747KBb

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If your systems can’t scale, your ROI won’t either. 📉 We built CSG Fiber to handle growth from day one—unifying billing, care, payments, and field ops so you’re ready for what’s next. 👉 spr.ly/601447KMM #FiberDeployment #ROI #MonetizeFiber #CloudBSS #OSS