The first nurse in my life was my mom. I remember volunteering where she worked and saw her and other nurses in action. I saw compassion and competence. My love and respect for nurses started then. Happy Nurses Week to my colleagues at NewYork-Presbyterian and to all nurses out there!

To all my NYP colleagues - there is still time to complete our NYP team member pulse survey. Your input and feedback matter to us. I took mine - please join me and let us hear your voice! NewYork-Presbyterian Shaun Smith Andrea Procaccino

Her music, her energy, her determination made a difference in my life and she brought me - and many others - joy and inspiration. Thank you Tina. May your soul continue its journey.

So mindful on this Memorial Day of those who gave everything so we could be free. We should honor their sacrifice by treasuring our democracy in our words and deeds.

Sharing my latest column. Patient experience seems to be recovering. Is your organization ready to leverage this opportunity? beckershospitalreview.com/patient-experi…

It was great to have a conversation about the impact of digital transformation on the human experience in healthcare with ⁦Authority Magazine⁩! medium.com/authority-maga…

I'm excited to be featured on the agenda for the 11th Annual CEO + CFO Roundtable. #BeckersCEOCFO View all the sessions and learn more about this meeting: conferences.beckershospitalreview.com/ceocfo-2023

Pleased to share my latest column in Becker's Hospital Review . It’s time to reinvigorate our patient advisory councils and advisory structures. beckershospitalreview.com/patient-experi…

Sharing a conversation I had with HealthLeaders about how the patient and customer experience continues to evolve. The Exec: Technology in Patient Engagement Is a Strategy, Not a Crutch shar.es/afLhOQ

NewYork-Presbyterian #stayingamazing ANCC American Nurses Association ANCC Magnet Conf Willie Manzano Rick Evans Marilou Inzerillo German Rodriguez Bernadette Khan Michael Radosta Joan Halpern laurie walsh

Happy Pharmacy Week to all of my pharmacy teams at New York Presbyterian Hospital! Our pharmacists are the medications experts and our pharmacy technicians are an outstanding supporting cast. Thank you for your support and service! Sincerely, Patrice The Apothecary-in-Chief NYP

So proud of and grateful for our pharmacy team. You do so much good for our patients and for our colleagues. Happy Pharmacy Week!

Sharing what we have learned at ⁦NewYork-Presbyterian⁩ about how to use patient narratives and comments to expand patient voice, motivate our teams and improve patient experience! onlinelibrary.wiley.com/doi/10.1111/14…

Sharing my latest column in Becker's Hospital Review. There are significant operational factors - like holding patients in our ED’s - that can really inhibit progress in improving patient experience. beckershospitalreview.com/patient-experi…

I will never forget.

We need to advocate for more federal action to help us address the problem of violence in our healthcare organizations. Sharing my latest column in Becker's Hospital Review. beckershospitalreview.com/hospital-manag…

I’m thinking today about the brave soldiers who stormed Normandy. They remain an example for the ages of what it truly means to love one’s country and to sacrifice for others. We should all reflect on how our conduct today, as individuals and as citizens, honors these brave men.

I’m energized when barriers are overcome in our country. Tonight, a black woman & a school teacher/coach are running for President & Vice President. The American story is one of an ever widening circle of inclusion. No matter who you vote for, today is a great day in America!

Sharing my latest column in Becker's Hospital Review about star ratings. There are pluses and limitations. But, used thoughtfully, they can motivate our teams to make positive change. NewYork-Presbyterian beckershospitalreview.com/patient-experi…

Sharing a year end column in Becker's Hospital Review. A new HCAHPS for. New year. We are ready at NewYork-Presbyterian. beckershospitalreview.com/patient-experi…