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Yay Colleen and Vera! Congrats on the award

Open the pod bay doors Hal! I can’t do that Dave. 50 years ago!

Keir Dullea expounds on opportunities and dangers of powerful AIs. ACT IAC ImagineNation ELC

GSA Administrator Wendy Dotson gets us kicked off on Tuesday

Deputy Secretary Steve Censky talks modernization of IT at USDA

FPAC exec kim Graham kicks off the Customer Experience hub this morning

Someone posed an interesting question to me last night. Who has been your favorite person to talk to at ACT IAC ImagineNation?

Table 41 is USDA with me, Janell M Neiman Duke and @marty Cummings Sop on by! ACT IAC ImagineNation CXO Breakfast

Anahita Reilly kicks off our session at the ⁦ACT-IAC⁩ #2019CXSummit

Anahita is the Chief Customer Officer at ⁦GSA⁩

Anahita Reilly ⁦GSA⁩ Chief Customer Officer talks about the importance of customer journeys at ⁦ACT-IAC⁩ #2019CXSummit

The first panel ⁦ACT-IAC⁩ #2019CXSummit discusses the Centers of Excellence and lessons learned from ⁦Dept. of Agriculture⁩ implementation

Panel 2 is talking about ensuring that CX is built into IT modernization ⁦ACT-IAC⁩ #2019CXsummit

⁦@marthadorris⁩ leads the final panel (a fireside chat) ⁦ACT-IAC⁩ #2019CXSummit talking to us about the Technology Modernization Fund (TMF) and how it relates to CX

Did you go to the ACT-IAC #2019CXSummit today and learn about CX? Awesome panels and tons of info! Dare I say it was a good Customer Experience(CX)? Yes, yes it was. Get ready to implement CX!

I was fortunate this week to attend a few celebrations of service with Shawn Hughes, #DHS, Rory Schultz, #USDA and Ed Simcox, JD, #HHS. I would also like to wish well, Paul Beckman, #DHS. Thank you for your service! #Trailblazers lnkd.in/emriY42