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CONFIRMED SPEAKER: Deon Nicholas at #ALLIN 📢 Meet the CEO and co-founder of Forethought, a company whose mission is to transform customer experiences through human-centric #AI. Join him and over 200 speakers at #ALLIN2024 👉 allinevent.ai/pages/tickets/ #Canada #Innovation

Congrats Village Global Microsoft on this! Entrepreneurs, take note 👀!

Listen to my convo with Deon Nicholas from Forethought on Apple Podcasts: bit.ly/4bTCwpD Spotify: bit.ly/3v1R0Tu YouTube: youtube.com/@GraceGongCEO/… #vc #startup

Say less. #olympics #olympicmeme #customersupport #ai #genai

Last week we hosted Howie Liu (Howie Liu), CEO of @Airtable, and many of our Village Global founders in San Francisco. Was fantastic to learn more about Airtable's journey from zero to the incredible platform it is today. Some highlights: Airtable's evolution from PLG GTM to

A really well-written but possibly misguided article… why? Because “Agentic RAG” is an oxymoron. True Agentic AI is NOT RAG. What do I mean? First of all, RAG — or Retrieval Augmented Generation — is the technique of using search engine technology (called “Information

I speak with Forethought CEO Deon Nicholas about the latest developments in AI for customer service. x.com/i/broadcasts/1…

Very cool community by Erik Torenberg ! Proud to be a part of it.

I’m excited to announce that VYBE has raised $4.75M from Stellation Capital, scribble, Neo, Coalition, blueprint. Imagine a world where anyone has access to Beyonce’s photographer on demand in their pocket? vybe - the ai camera makes it one-click. Photos have always been

5 Things to Know about RAGs (Retrieval Augmented Generation) 🤖🔍 To have LLMs answer from a knowledge base, this is what most think of as “Gen AI”. It’s now table stakes.👇🏾 1️⃣ Why to care 2️⃣ What is a RAG 3️⃣ Why is RAG important 4️⃣ How to build RAGs 5️⃣ When not to use RAGs

"We only make money if we win for you." At Forethought we launched a new outcome-based pricing model 6 months ago where we charge primarily for "resolutions": you pay if our AI agent can solve an issue for you, end-to-end, without needing a human touch. Because Gen AI --

Back in 🇨🇦 speaking on AI in marketing and CX at #ALLIN2024 📢, alongside Marc Dicko (L'Oréal USA), Sheila Morin (COVEO), Nikola Mrkšić (PolyAI), Antoine Valin (Nolk), Vanessa Bernard Dreifuss (unito) Join me Wed Sep 11@4pm ET. 👉 allinevent.ai/pages/tickets/ #ALLIN #GENAI

"Decoding CX Metrics: A Playbook for Tracking and Optimizing Customer Experience" by our team at Forethought. A playbook for Support and CX leaders, covering 18+ different metrics across 5+ categories. Get your hands on the playbook below! 👇 forethought.ai/decoding-cx-me…

Join us for the panel on "AI Agents: Redefining Customer Experience and Business Efficiency" on the AGI Stage at the 2024 GenAISummit! Moderated by Shailesh Manjrekar, featuring Tim Shi, Swapnil Jain, Deon Nicholas, and Demi Obayomi. Come join in on this insightful discussion!

Artificial General Intelligence might be closer than we think, but also less scary too. Deon Nicholas, CEO of Forethought, breaks it down for us:

“Explain it like I’m 4”. The secret to understanding isn’t intelligence; it’s curiosity. Deon Nicholas, Founder and CEO of Forethought, shares how learning from a first principles perspective helps him grasp technical subjects more easily.

Introducing Forethought Voice—our new, fully agentic AI that resolves customer calls from start to finish. No menus. No hold music. Just fully-autonomous, agentic AI. Powered by Forethought autoflows in partnership with Cartesia. #AgenticAI #CX #AI

.Forethought CEO Deon Nicholas talks bringing AI to customer support cnb.cx/3DUkOG8

I speak with Forethought exec chairman Deon Nicholas about the company's funding news and the competitive landscape. x.com/i/broadcasts/1…