Douglas Hanna (@douglashanna) 's Twitter Profile
Douglas Hanna

@douglashanna

President & COO @Kustomer. Former COO @Grafana, VP Operations @Zendesk. @DukeU alum.

ID: 38109826

linkhttp://douglashanna.com calendar_today06-05-2009 04:05:10

2,2K Tweet

1,1K Followers

165 Following

Douglas Hanna (@douglashanna) 's Twitter Profile Photo

Very exciting day for us at Grafana. Huge thank you to all of our employees (almost 500 now!), customers, partners, and our community for being a part of this journey.

Grafana (@grafana) 's Twitter Profile Photo

Grafana OnCall has arrived! The new on-call management tool helps reduce toil with simpler workflows and interfaces tailored for devs. Learn more on the blog: grafana.com/blog/2021/11/0…

Douglas Hanna (@douglashanna) 's Twitter Profile Photo

We’ve had a busy year at Grafana. And when we step back and take account of just how busy it was, even more amazing. Thanks to all of our team members, community, and customers for helping to make it all happen.

Michael Koenig (@mkoenig) 's Twitter Profile Photo

Starting the new year right on Between Two COO's w/ Douglas Hanna, COO at Grafana, valued at $3B. This is part 1 & focuses on his path from customer support at Automattic to Zendesk to helping build a multi-billion dollar #tech co. based on #opensource. betweentwocoos.com/7

Douglas Hanna (@douglashanna) 's Twitter Profile Photo

Interesting and very candid interview with Barry McCarthy, the new CEO at ⁦Peloton⁩. Pricing and packaging changes and doubling down on subscriptions can possibly reinvent the company given the strong and loyal user/member base. nytimes.com/2022/02/19/bus…

Grafana (@grafana) 's Twitter Profile Photo

Introducing #GrafanaMimir — the newest member of our OSS family. See how Grafana Mimir allows you to scale to 1 billion metrics and beyond while providing easy deployment, HA, multi-tenancy, durable storage & blazing fast query performance. grafana.com/blog/2022/03/3…

Grafana (@grafana) 's Twitter Profile Photo

📣 Grafana Labs has raised $240 million in Series D funding! This latest round of funding will reinforce our commitment to the continual release of impactful open source software and bringing new capabilities to market. Learn more on the blog: grafana.com/blog/2022/04/0…

Grafana (@grafana) 's Twitter Profile Photo

It’s always a good time to celebrate our #Grafana users, contributors, colleagues, and friends. In honor of #PrideMonth, we want to recognize and celebrate the #LGBTQIA+ community in and outside of Grafana Labs. Thank you for striving for a more loving and inclusive world.

It’s always a good time to celebrate our #Grafana users, contributors, colleagues, and friends. In honor of #PrideMonth, we want to recognize and celebrate the #LGBTQIA+ community in and outside of Grafana Labs. Thank you for striving for a more loving and inclusive world.
Kinsta (@kinsta) 's Twitter Profile Photo

“I try to tell my team... that broken is okay. I really try to focus my energy & mental focus on, ‘Okay, what do we need to fix? What’s next in line for a fix? What’s important?'” Hear more from Grafana COO Douglas Hanna in this episode of #REPodcast! 🚀 ow.ly/PhgI50JrxBq

“I try to tell my team... that broken is okay. I really try to focus my energy & mental focus on, ‘Okay, what do we need to fix? What’s next in line for a fix? What’s important?'”

Hear more from <a href="/grafana/">Grafana</a> COO <a href="/douglashanna/">Douglas Hanna</a> in this episode of #REPodcast! 🚀
ow.ly/PhgI50JrxBq
Douglas Hanna (@douglashanna) 's Twitter Profile Photo

I agree w/ this. Hybrid is largely a hybrid of the *downsides* of both models. Companies should either be fully remote (our preference at Grafana and imo the best way to get the best talent) or basically fully in person (3-4 days a week in office required).

Grafana (@grafana) 's Twitter Profile Photo

🎉 Now available on Grafana Cloud: 🎉 Grafana Incident gives you a complete incident management process, letting you focus on what's important when things are on fire 🔥 youtube.com/watch?v=j1YR9w…

Grafana (@grafana) 's Twitter Profile Photo

The doors to #ObservabilityCON 2022 are now open... We can't wait to see everyone here today! If you couldn’t join us in person, watch along as we livestream the keynote here grafana.com/about/events/o…

The doors to #ObservabilityCON 2022 are now open...  We can't wait to see everyone here today! 

If you couldn’t join us in person, watch along as we livestream the keynote here

grafana.com/about/events/o…
Linda Lian (@lindamlian) 's Twitter Profile Photo

Mentor, advisor, friend, and now co-host. Thanks for joining me, Douglas Hanna, COO Grafana and sharing your insights on how cultivating and activating your user community enables you to build great customer experiences and power a thriving business.

First Round (@firstround) 's Twitter Profile Photo

New on In Depth 🎙️ Douglas Hanna, COO of Grafana Labs, opens his playbook on how to run GTM at an open-source company: 💰 Frameworks for pricing and packaging ❌ How he thinks about what to put behind a paywall 🚀 How the GTM team was built over time review.firstround.com/podcast/episod…

Grafana (@grafana) 's Twitter Profile Photo

Wakes up ⏰ Pours ☕ Opens 💻 👀 #18 (+19 from 2022) 🎉 Put it all together and we’re excited to be #18 on the 2023 #Cloud100 list of the top 100 biggest private ☁️ companies in the world. Thanks Forbes Bessemer Salesforce Ventures for the recognition. forbes.com/thecloud100

Wakes up ⏰
Pours ☕
Opens 💻
👀 #18 (+19 from 2022) 
🎉

Put it all together and we’re excited to be #18 on the 2023 #Cloud100 list of the top 100 biggest private ☁️ companies in the world. Thanks <a href="/Forbes/">Forbes</a> <a href="/BessemerVP/">Bessemer</a> <a href="/SalesforceVC/">Salesforce Ventures</a> for the recognition. forbes.com/thecloud100