eDesk (@edesk) 's Twitter Profile
eDesk

@edesk

We help online brands deliver extraordinary customer service, with our All-In-One Helpdesk, built for eCommerce growth. Discover more here 👉 edesk.com

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linkhttps://www.edesk.com/ calendar_today04-11-2011 21:31:47

4,4K Tweet

3,3K Followers

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💸 There are 300+ online marketplaces, worth $18B+ in GMV. Expanding where you sell is more lucrative than ever, but it can be a logistical nightmare. Learn how Mirakl Connect & eDesk are simplifying the path to increased profit and happier customers: bit.ly/3WG6iqV

💸 There are 300+ online marketplaces, worth $18B+ in GMV. Expanding where you sell is more lucrative than ever, but it can be a logistical nightmare. Learn how Mirakl Connect & eDesk are simplifying the path to increased profit and happier customers: bit.ly/3WG6iqV
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🕴️ Last month, Amazon and the Better Business Bureau filed their first joint lawsuit against fake review brokers. Including the risk of legal action, we’ve covered the 5 top reasons you should never buy fake Amazon reviews, and what to do instead, here: bit.ly/3yFLqYX

🕴️ Last month, Amazon and the Better Business Bureau filed their first joint lawsuit against fake review brokers. Including the risk of legal action, we’ve covered the 5 top reasons you should never buy fake Amazon reviews, and what to do instead, here: bit.ly/3yFLqYX
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🤔 Think SLAs are only for marketplaces? Think again! Implementing SLAs on your own site can 🚀 skyrocket customer satisfaction and drive repeat sales. 📈 Elevate your brand with the power of SLAs—discover how in our latest blog post. bit.ly/4cBJhvh

🤔 Think SLAs are only for marketplaces? Think again! Implementing SLAs on your own site can 🚀 skyrocket customer satisfaction and drive repeat sales. 📈 
Elevate your brand with the power of SLAs—discover how in our latest blog post. bit.ly/4cBJhvh
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From generic to genuine: How AI chatbots like Rufus & Ava offer unique responses and boost your eCommerce conversions. 📊 60% use Rufus for smarter buys 📈 15% rise in conversions 🚫 70% drop in support tickets with Ava Read more here: bit.ly/47iunco

From generic to genuine: How AI chatbots like Rufus & Ava offer unique responses and boost your eCommerce conversions.

📊 60% use Rufus for smarter buys
📈 15% rise in conversions
🚫 70% drop in support tickets with Ava

Read more here: bit.ly/47iunco
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Why use Amazon Product Lifecycle Support? 📉 With returns at 5%-15%, PLS program helps reduce them and boost loyalty. Learn how to implement the PLS and how eDesk can unlock its full potential. 🔗bit.ly/3TmEiaW

Why use <a href="/amazon/">Amazon</a> Product Lifecycle Support? 

📉 With returns at 5%-15%, PLS program helps reduce them and boost loyalty. 

Learn how to implement the PLS and how eDesk can unlock its full potential. 🔗bit.ly/3TmEiaW
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🚀 Exciting news! We’re heading to E-commerce Berlin Expo on Feb 19-20! eDesk is transforming eCommerce customer support, and we’d love to show you how. Come visit us at Booth D5.6—let’s connect! #eDesk #EcommerceBerlinExpo #BerlinExpo #CustomerSupport

🚀 Exciting news! We’re heading to E-commerce Berlin Expo on Feb 19-20!

eDesk is transforming eCommerce customer support, and we’d love to show you how. Come visit us at Booth D5.6—let’s connect!

#eDesk #EcommerceBerlinExpo #BerlinExpo #CustomerSupport
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Day 1 was a blast! 🚀 Back at Booth D5.6 for Day 2—come see how eDesk helps eCommerce brands grow! 📈 E-commerce Berlin Expo | 17-18 Feb 2026 #eDesk #Day2 #ecommexpo #CustomerSupport

Day 1 was a blast! 🚀 Back at Booth D5.6 for Day 2—come see how eDesk helps eCommerce brands grow! 📈 <a href="/ecommerceberlin/">E-commerce Berlin Expo | 17-18 Feb 2026</a> #eDesk #Day2 #ecommexpo #CustomerSupport
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TikTok Shop sellers, we just made your life way easier 👏 Handle refunds, returns & more directly in eDesk. Get the full scoop here: ⬇️ edesk.com/blog/how-to-ac…

TikTok Shop sellers, we just made your life way easier 👏 Handle refunds, returns &amp; more directly in eDesk.
Get the full scoop here: ⬇️
edesk.com/blog/how-to-ac…
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📢 We’re joining Best Buy Marketplace’s webinar on Secrets to Marketplace Seller Growth! 🚀 eCommerce support & growth tips you can’t miss. 📅 April 10 | 🕚 11am PT / 2pm ET 🔗 bit.ly/4cmmyF5 #eDesk #Webinar Best Buy Canada

📢 We’re joining Best Buy Marketplace’s webinar on Secrets to Marketplace Seller Growth!
🚀 eCommerce support &amp; growth tips you can’t miss.
📅 April 10 | 🕚 11am PT / 2pm ET
🔗 bit.ly/4cmmyF5
#eDesk #Webinar <a href="/BestBuyCanada/">Best Buy Canada</a>
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See eDesk in action — your way. ✅ Click through real ticket workflows 💬 Test our AI Smart Reply with relevant examples 📦 Explore order tracking & marketplace connections 📈 Dive into live analytics Your interactive demo 👉  bit.ly/4lCJy72 #ecommercesupport

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Day 2 at eComm.Live Thanks to everyone who joined Darren Heaphy’s Amazon panel—Amazon.ie opportunity and customer engagement 🚀 #eDesk #eCommLive

Day 2 at <a href="/eComm_Live/">eComm.Live</a>  Thanks to everyone who joined Darren Heaphy’s Amazon panel—Amazon.ie opportunity and customer engagement 🚀 
#eDesk #eCommLive
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🚨 Big announcement dropping tomorrow... Your support team handles hundreds of customer conversations every day. But how many of those interactions are actually driving revenue? Most support teams can't answer that question. Tomorrow, we're changing that. Stay tuned 👀

🚨 Big announcement dropping tomorrow...

Your support team handles hundreds of customer conversations every day. But how many of those interactions are actually driving revenue?

Most support teams can't answer that question.

Tomorrow, we're changing that.

Stay tuned  👀
eDesk (@edesk) 's Twitter Profile Photo

Your biggest revenue opportunity is hiding in plain sight👀 Your support inbox. eDesk Pre-sales turns customer questions into orders: 🔎 Spot high-intent prospects 💰 Prove team impact 📈 Drive growth through support Book a demo today 👉 bit.ly/45wrpSO

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👀 Psst... want to know a secret? We’ve been working behind the scenes on something special ✨ The eDesk you know, reimagined for what’s next... #eDesk

👀 Psst... want to know a secret?

We’ve been working behind the scenes on something special ✨

The eDesk you know, reimagined for what’s next...

#eDesk
eDesk (@edesk) 's Twitter Profile Photo

Today, we’re excited to show you what’s new!  🎉 This is eDesk — a smarter, sharper version of who we’ve always been.💡 New look, same mission: Intelligent Customer Engagement. Here’s to the next chapter in our growth 🚀 #eDesk

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We love meeting #WalmartSellers! Join us at the biggest Walmart Marketplace event of the year and meet with the eDesk team, Walmart Marketplace associates and Walmart leaders to gain insights and help your business thrive. bit.ly/3IwtzrX

We love meeting #WalmartSellers!

Join us at the biggest <a href="/WalmartSellers/">Walmart Marketplace</a> event of the year and meet with the eDesk team, Walmart Marketplace associates and Walmart leaders to gain insights and help your business thrive.

bit.ly/3IwtzrX
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🚀 We're heading to the Let's Grow Walmart Marketplace Marketplace Seller Summit 2025, happening August 25-27. Find us at Booth 72 and see how the right technology can take your marketplace growth to the next level. 📈 For more details, take a look here 👇 edesk.com/webinars/edesk…

🚀 We're heading to the Let's Grow <a href="/WalmartSellers/">Walmart Marketplace</a>  Marketplace Seller Summit 2025, happening August 25-27.

Find us at Booth 72 and see how the right technology can take your marketplace growth to the next level. 📈

For more details, take a look here 👇  edesk.com/webinars/edesk…
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🚀 Headed to Amazon Accelerate 2025? So are we! Join us in Seattle this September for Amazon’s flagship seller conference. 🗓️ September 16–18 | 📍Booth 17 Learn more at edesk.com/webinars/meet-… #AmazonAccelerate #eDesk #Amazonsellerconference

🚀 Headed to Amazon Accelerate 2025? So are we!

Join us in Seattle this September for Amazon’s flagship seller conference.

🗓️ September 16–18 | 📍Booth 17

Learn more at edesk.com/webinars/meet-…

#AmazonAccelerate #eDesk #Amazonsellerconference