Sitrep. The Ritz-Carlton #Tenerife

I logged a support two weeks ago myenergi. Will anyone be responding to it ? Not what I expected from such a premium prominent brand. Got your acknowledgement email and radio silence since. Very disappointed as my first experience with product/brand/service. Jordan Brompton

Now a #RedHatter

Dear CBP Europe, CBP Troy Miller and CBP. Booked a Zoom Interview to renew my Global Entry, paid all your fees but been waiting at circa 9pm in the UK for 30 mins past the interview time for a Zoom session to open - and seems no-one from your side has turned up. What do I do ?

Cannot help but wonder if the #CrownStrike incident could have caused more combined global downtime for the 8.5 million machines it impacted, than it has ever prevented to date ?

I thought #VMwareExplore 2023 would be my last, however this year I'm back in Las Vegas and already feeling the buzz as 1000's descend on the city looking to understand options and make choices around the future strategy. Find me and the team on the Red Hat stand !

Standing room only here at the Red Hat booth at #VMwareExplore !

Fun fact learnt this morning. If someone says they 'Support' something, but they won't invest in something, what they really mean is "I have no interest in this and what it means to you"

Love SouthWesternRailway today - "Due to the randomness of our timetable, we do now have another 2 min wait at this station before we will depart"

Wondering if #GenAI is the mice realising the middlemen Golgafrinchams need to answer the Ultimate Question of “Life. The Universe and Everything” faster and before the Vogons arrive to build their Hyperspace Bypass. Is Elon really saying ‘so long and thanks for all the fish’ ?

When the pilot says the repaired engine is all fixed and should work, but you get the feeling the engineer who worked on it now sat in his van isn’t quite convinced 😂

I love how British Airways “Group 0” Boarding policy ensures I get to maximise my time stood in a queue on a jet bridge. Iit turns out starting “boarding” on time is what matters, not actually boarding anyone. Wrong KPIs folks ! My arrival not departure time matters.

On my way to Dublin. A Fun fact. Only one stand at Heathrow Terminal 5A gates takes long haul planes, gate 18. Why ? It was the gate designed to have direct lounge access onto the jet bridge for British Airways Concorde, which was still flying when the Terminal was designed !

Suspect the same team that worked on the 787 MAX bbc.com/news/articles/…

Fourth attempt to book tickets Everyman Cinema - tried on two laptops, an iPad and a phone. Each time you debit more money from my account, but never issue the tickets. Apparently you don’t do customer service on a Sunday, but sadly your customers still want to trade #Fail

Dear SWR Help. Used to be 6 trains per hour Staines to London. Today not one for almost an hour- the result, standing room only. Train too full for passengers to board, staff having to apologise. In what world is a near 600% reduction in the regular service a ‘minor change’ ?