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We’re aware that some Pay As You Go customers are currently experiencing problems topping up their PAYG Smart Meters and we’re working hard to resolve the issue. If you are having issues topping up your meter visit bit.ly/3Nc3JJs We apologise for the inconvenience.

We’re aware that some Pay As You Go customers are currently experiencing problems topping up their PAYG Smart Meters and we’re working hard to resolve the issue. If you are having issues topping up your meter visit bit.ly/3Nc3JJs We apologise for the inconvenience.

We're aware of a temporary power outage in the St Helier area. We want to assure you that our team is doing everything they can to get things back to normal as swiftly as possible. 🛠️💡 Your comfort and safety are our top priorities.

We're aware of a temporary power outage in the Don Road area of St Helier. We want to assure you that our team is doing everything they can to get things back to normal as swiftly as possible. 🛠️💡

We’re aware that the power supply is occasionally dipping due to heavy snow in Normandie affecting the overhead electricity network (which we import). As the snow melts, this will start happening less frequently. We can reassure customers that our network remains safe and secure.

So why is The Big Upgrade happening now? Chief Operating Officer Mark Preece has the answers. #TheBigUpgrade #ZeroCarbonFuture

Will switching to a heat pump make my pipes extinct? 🤔 With a modern heating solution, you’re in the clear. #HeatPump #ZeroCarbonFuture

There are several components to The Big Upgrade, from on-Island network improvements to replacing one of our subsea cables. Our COO Mark Preece explains what we can expect from the transition. #TheBigUpgrade #ZeroCarbonFuture

Storm Darragh Our teams are prepared to address any power-related incidents resulting from the adverse weather conditions. In the event of an emergency, please contact our emergency line out of hours on 01534 505050. 🏡 Stay safe during the storm and follow local safety advice.

Storm Darragh We are aware of several power outages in different locations around the island. Our rapid response teams are working hard to restore supplies as soon as possible. Thank you for your understanding while we work carefully and diligently to restore power.

Storm Darragh update Our engineers responded to a handful of callouts yesterday and were able to quickly restore power supplies. Winds remain strong today. In the case of a power outage, or emergency, please contact us on 505050 immediately and ensure that you stay safe.

Air source heat pumps - how long will they last by the sea? 🤔 In Jersey, they come with up to a 10 year warranty! #HeatPump #ZeroCarbonFuture

We're working with a range of partners in Jersey to bring The Big Upgrade to our community. #TheBigUpgrade #ZeroCarbonFuture

Will my home be warm enough with a heat pump? 🤔 Let’s find out some of the benefits of heat pumps together. #HeatPump #ZeroCarbonFuture

Across Jersey, cables that support our electricity network are getting an upgrade. You can find out what impact this will have on our roads at jec.co.uk/roadworks #TheBigUpgrade #ZeroCarbonFuture

Can heat pumps withstand the cold? Let’s find out and debunk some myths 🤔 #HeatPump #ZeroCarbonFuture

If we want to reach net zero by 2050, we need to prepare our Island network for an electric future. Here, Mark Preece our COO, explains why now is the right time for The Big Upgrade. #TheBigUpgrade #ZeroCarbonFuture

Air source heat pumps - are they proven to work? Yes! They’ve been used in homes for over 50 years 💪 #HeatPump #ZeroCarbonFuture

Is Jersey in a good place for net zero? COO Mark Preece tells us why Jersey is in a great position for a zero carbon future with The Big Upgrade. #TheBigUpgrade #ZeroCarbonFuture

We're investing in Jersey's infrastructure for years to come, so the cost will be spread out over a long period of time. Our COO Mark Preece expects the tariff impact to be neutral. #TheBigUpgrade #ZeroCarbonFuture