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Hormozi will teach you how to make an offer so good that people will feel stupid to say no. I’ll teach you how to make a coaching world so good people would feel silly to leave.

I’ve worked with > 100 coaching business owners. Here's what the most successful have in common - They move quickly & without having all the answers - They’re quick to make changes - Embrace a "good enough" attitude - Meet their own needs - Don't compare to other coaches

The worst advice that someone can give you about client retention: Overdeliver. This puts you on the fast track to burnout and people pleasing. It also doesn’t improve retention

Retention isn’t about making clients stay. It’s about designing a journey that excites them, And creating a coaching environment that they don't want to leave.

Being busy and hustling isn’t a flex, Doing deep, impactful and fulfilling work for a few hours per day then enjoying life with loved ones, is the true flex.

A client community is like a campfire 🔥 At the start it’s hard to get going, But with intentionality, patience and effort, it becomes a roaring flame. Then you just need to tend to it and nurture the flame to ensure it doesn’t die out.

Skilled Coaches have more stable businesses because they maximise profits by ⬆️: - % of clients that renew - # referrals they receive - # clients that upgrade to higher access Maximise profits+ stable leads + leveraged service delivery = stable business w/large profit & freedom

You can’t outdo who you’re being. If you want to change your current reality, you need to change your current identity.

3 Limiting Beliefs about client retention that are losing you money: 1. Clients can’t afford to stay with you long term 2. Clients will only stay until they achieve their goal 3. You need to keep providing more and more for clients to stay