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Investors manage portfolios. Customers invest in relationships. In volatile markets, relationships drive results. Support customers now, and they’ll stay aligned when things get tough. linkedin.com/pulse/leading-… #CustomerSuccess #EnterpriseLeadership #B2BStrategy

Niche focus can beat market noise, if you know where to play. Use your Incubation Zone to solve urgent, costly problems with full solutions not just features. linkedin.com/pulse/leading-… #B2B

While disruptors chase innovation, disruptees hold the real power: their customers. By organizing around performance, productivity, and transformation zones, you can protect your base, neutralize threats, and turn disruption into opportunity. linkedin.com/pulse/managing…

AI is reshaping how enterprises think about ROI. In the age of Generative AI, success is about delivering faster, frictionless customer experiences. Time must be the metric for modern leaders. linkedin.com/pulse/time-mon… #AI #DigitalTransformation #CustomerExperience #Leadership

Navigating AI adoption can be daunting, but we can borrow a page from venture capital’s playbook. By approaching AI implementation in rounds—tackling tech risk, market risk, team risk, and financing risk—we can De-Risk innovation while maximizing ROI. linkedin.com/pulse/trying-d… #AI

Each layer of law plays a unique role in shaping society. The Infinite Staircase model helps us grasp how these layers interconnect without blending. By embracing the nuance at each level, we can better navigate the conflicts of legal theory. linkedin.com/pulse/tracing-… #Law

Does life persist beyond death? What gives life meaning? In my book, The Infinite Staircase, I explore a secular path to meaning, through storytelling, purpose, and community, uncovering a roadmap to living fully in this life. linkedin.com/pulse/what-giv… #LifeMeaning #Purpose

AI can simulate awareness—but cannot experience it. Consciousness is not an output of code, but a property of biology. Confusing the two is a category error. linkedin.com/pulse/what-doe… #AI #Consciousness

Humans & dogs share empathy, vulnerability, emotion. AI doesn't. Consciousness is grounded in biology, not code. Moral rights don’t apply to what can’t feel. linkedin.com/pulse/what-doe… #AI #Ethics #Consciousness

AI now has agency. It doesn’t wait, it acts. That’s a strategic shift. But mind ≠ self. And self ≠ simulation. linkedin.com/pulse/what-doe… #AI #DeepLearning

AI’s role in digital transformation isn’t optional, it’s essential. To unlock its value, we must move beyond fear and flip the narrative. linkedin.com/pulse/ai-2025-… #AI #DigitalTransformation #FutureOfWork

Most talk about digital transformation centers on efficiency or automation, but the real lever is reducing transaction latency. Every delay in closing a transaction adds risk and erodes value. linkedin.com/pulse/ai-2025-… #AI #DigitalStrategy

Yes, AI will eliminate some jobs. So did every major wave of technology before it. But the need to solve problems won't go away. We’ll need new skills, certainly. But the challenge ahead is adaptation, not extinction. linkedin.com/pulse/ai-2025-… #FutureOfWork #AI

By freeing up human talent to focus on pre and post-sale value, businesses can deliver more for less—so long as they’re ready to embrace AI and its potential. linkedin.com/pulse/ai-eats-… #AI #BusinessInnovation #CustomerValue

We don’t live in a machine, we live in a story. Free will is how we write the next page. linkedin.com/pulse/free-ill… #FreeWill #Consciousness #Leadership #PersonalAgency

Science isn’t perfect, but it works. Social sciences aren’t precise, but they help. Humanities aren’t factual, but they expand our thinking. What they do offer, when critically examined, is a toolkit for navigating an uncertain world. linkedin.com/pulse/free-ill… #Science

Absolute certainty sounds appealing, until it’s used to justify punishment. Humility and critical thinking may not be perfect, but they’re far more humane. linkedin.com/pulse/free-ill… #Leadership #Humility #Philosophy

High-tech buyers want validation, not just vision. Sequence matters. The Infrastructure Model still guides smart launches. linkedin.com/pulse/message-… #ProductMarketing #TechAdoption #GoToMarket

I am on the board of WorkFusion, so take this recommendation with a grain of salt, but I think this is a terrific blog on how to get better clarity around agentic AI and how it might apply to your enterprise. workfusion.com/blog/dealing-w…

Most product launches race to market without internal alignment. Your engineers and sales teams shape early perceptions more than any ad campaign. Until your internal teams share a clear, consistent story, external credibility won’t stick. linkedin.com/pulse/message-…