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It’s a love-hate thing …

There’s a lot out there on the Twitter → X shuffle, but rather than cherry picking comments, we dove into the nitty gritty of over 44,000 user reviews with our AI.  Full disclosure: if you’re Elon Musk, it’s best you turn away now. 🫣 getthematic.com/insights/how-d…

Let’s hear your feedback on X's rebrand 👇 We analyzed 44,000 user reviews to find out X users felt: getthematic.com/insights/how-d…

44,000 X user reviews ➡️ one AI-powered summary: “The feedback is overwhelmingly negative towards the rebrand of Twitter to "X". Many users express their dislike and frustration with the change, calling it terrible, rubbish, and unnecessary." Learn more: getthematic.com/insights/how-d…

📣 CX Awards 📣 We’re shortlisted for the “Best CX Partner 2023” in ANZ’s CX awards! 🏆 This award submission comes from the work of our amazing team and the great outcomes that Atlassian have achieved in partnership with Thematic. Learn more: getthematic.com/insights/thema…

Which Thematic feature do you find most valuable? 🧐

Without AI, what’s the biggest challenge of analyzing customer feedback?

Lately, more X users have turned to LinkedIn. There’s something LinkedIn is doing right! Dial into our webinar with Product Collective and Kou Luogon to learn how LinkedIn uses “moments of truth” to understand and improve user experience: us02web.zoom.us/webinar/regist… Thematic

Ask AI vs. Bing ⚔️ Which is the best #AI chatbot? We sought through 2000 user reviews to find out.  Discover who came out on top ⬇️ getthematic.com/insights/the-b…

⬇️The Ultimate Guide to Using AI-Driven Insights ⬇️ Our latest blog is written by CX guru Gustavo Imhof! He created this guide to help you get the most from your AI-driven insights. getthematic.com/insights/how-t…

Customer feedback analysis - what’s most important?

Name your No.1️⃣ KPI for customer feedback analysis tools.

Don’t forget to register for our webinar tomorrow with Kou Luogon of LinkedIn. If you work in product insights then this is worth watching. Register here: us02web.zoom.us/webinar/regist… Product Collective Thematic

2000 app reviews, two industry-leading travel companies. One powerful AI platform to identify the best travel site, with reasons why. Dive in to our latest blog post to see who came out on top: Booking .com or Expedia ⚔️ getthematic.com/insights/trave…

3/ Master thread of founder advice from Thematic, Brighte, Reejig, Abyss Solutions, Mr Yum 🌟 "I wish I’d been even bolder and pushed harder instead of trying to be amicable and please people." Katherine McConnell, Founder & CEO Brighte 🔗: airtree.vc/airtree-blog/i…