Crisis90 turns traditional desktop crisis exercises into fast-paced, interactive workshops that you can deliver at scale. Phased scenarios allow teams to pause, discuss and compare ideas. Find out more socialsimulator.com/services/fastp… #Crisis90 #CrisisSimulations #CrisisManagement

Navigating #TikTok in a crisis? Our Social Simulator includes vertical video and TikTok-style training to get you prepped for any social media storm. Be aware, prepared, and confident. Download your free guide to TikTok crisis response plans here: tinyurl.com/5n6hdepn

In 2024, social media trends include: ▪️ Trusted voices will become the focus of communities ▪️ Al has practical use cases in some industries, but expect more law & regulation ▪️ Brands will work with smaller influencers who align with their values helpfuldigital.com/services/

Are you crisis ready? Our quiz will help you to know how prepared your organization is for any crisis you may experience. socialsimulator.com/crisis-resourc… #CrisisTraining #CrisisReady #CrisisManagement

Crisis90 delivers fast-paced, interactive workshops, at scale. Phased scenarios allow teams to pause, discuss and compare ideas. Find out more: socialsimulator.com/services/fastp… #Crisis90 #CrisisSimulations #CrisisManagement

We help global organizations build their teams’ digital expertise and confidence. From creating digital communications strategies to crisis preparation. Find out more: helpfuldigital.com/services/ #DigitalStrategy #CorporateCommunications #DigitalPreparedness

“Thank you for a great job yesterday - everything went well and the feedback we are receiving from the tenants is very positive about the platform and the reality you created.” Canary Wharf Group Find out about more: helpfuldigital.com

Mapping your online communities is essential to understand what kind of audience you have and how you can engage with them online. Click here to read about how we can help: helpfuldigital.com/guides-templat…

Our Social Media Response Chart is a guide to responding to any posts directed to/about your organisation. It will help to share responsibility across your team, ensure consistency, and helps prevent minor complaints escalating. Visit:  helpfuldigital.com/guides-templat…

“Always kind and willing to go the extra mile, they gained the trust of many and provided helpful insights to leverage social media, inspiring others to find their own voice and create compelling and authentic content.” - Communications Leader, Fortune 100 energy company

We worked with the Hampshire and Isle of Wight Local Resilience Forum and delivered live media and social media coverage throughout the day, in real time. To read more about what we did, visit: socialsimulator.com/case_study/how… #SocialSimulator #CrisisSimulation

We help clients in all sectors to use social media for customer service and, in preparation for difficult times, defend their reputation and ensure they are a source of authority. To read about it, visit: helpfuldigital.com/about/ #DigitalEngagement #DigitalSkills

We share the 10 best crisis response strategies of the past 12 months. These included using websites and paid advertising, using employee advocates, using the CAP method and many more. To read our analysis of these, visit: socialsimulator.com/unveiling-the-…  #CrisisResponse

Crisis90 helps teams learn how to handle challenging customer care or crisis communications scenarios in a practical workshop, online or in person. Ditch PowerPoint and breathe new life into desktop exercises. Find out more: helpfuldigital.com/products/crisi…

"I can't say enough good things about the Helpful Digital team and their Social Simulator software. They were great to work with, provided excellent customer service, and we felt supported every step of the way” President & CEO, Sensemakers, LLC

Our team are based in the UK, US and Australia, and we travel worldwide. We blend expertise in digital, media and strategic communications, helping our clients to bridge gaps in these areas through practical training. Find out more: helpfuldigital.com/about/team/ #SocialSimulator

What makes us different? Across the world and across sectors we help our clients' in-house teams to develop practical digital skills. To read more, visit: helpfuldigital.com/about/ #CrisisManagement #CrisisPrepared

We delivered a series of training workshops for Hyde Housing. These included - Helping teams manage comments - Creating visual content - Using graphics To read more, visit: helpfuldigital.com/project/build-…

Handling a major incident or customer care problem well takes regular planning and practice. Our crisis plan review and readiness assessment can help. #CrisisPlanReview #CrisisManagement #SocialSimulator To read more, visit: helpfuldigital.com/service/digita…