and resolved! props to BFS team for reading my thoughts & working on this fast over email. if there's one thing that's better compared to just a year or two before, it has to be how fast they action on feedback. :)

i've come to accept that my job as a founder is to spend as many hours as it takes to solve problems nobody else in the team has the time for. it's a bit painful going through it - because some things are just not as fun as others - but the output always ends up being a massive

and restock alerts powered by STOQ by Artos Software 🫡

did $100mn money models show up on your timeline? guess who powered book downloads for a small part of that offer😉

after reviewing a dozen apps today, all i'll say is - 1. if you have good UX & product sense, you'll go far. most apps are just poor, grade C ripoffs of the category leaders. 2. i don't know what "Built For Shopify" even means. many of them are far away from what i'd consider

shopcircle owns way more of the app store than i thought. 😅 wonder what the long term play is here - does this all eventually get rolled up and acquired by somebody else?

4 star review: “…than most apps. Navigation is somewhat confusing.” 5 star review: “ The Stoq app is extremely easy to navigate […] ” just one of many reasons why listening to your customers all the time isn’t the most helpful thing in the world. 🤷‍♂️

just rolled out our first ever revenue share bonuses to the team! such a great feeling to be rewarding everyone directly for impact on growth :)

yep! and just adding on, this is what we do - 1. if payouts increase by xx,000, 25% of that amount is reserved for bonuses 2. everyone who's eligible (no probation etc) gets a bonus based on their role. 3. there's no limits on the number of bonuses. 4. if the team size

highly recommend this i met Alex Bouchard at Editions and spent 30 minutes ranting to him about the volume of webhooks we deal with. rough math is we don’t act on 98% of them, but there’s a cost involved in processing it - esp for ones like products/update - and it’s growing

just gave out our upcoming roadmap in a reddit thread where a competitor is actively replying. because at this point, what we have in our roadmap doesn't matter - we're going to move fast & release product updates with taste & product intuition that they can't match. :)

spent hours obsessing over tiny details on Fey's site when i first discovered them. absolutely goated design and aesthetics.

today in "hmm, i guess a text field can have any kind of text" 😳

while the world has moved onto Claude Code, we're still saving a ton of time with Devin. :) every few weeks, i write up new workflows for the team with AI tools - and Devin is now tightly integrated into a lot of them. in general, everyone across the team - from marketing to

this is not just merchant support. partner support (i.e. anything that doesn't go into dev forums) has taken a nosedive too. i feel for merchants - just a few years, shopify support was second to none. i guess the only hope now is waiting for AI to gitgud.

the conundrum of support SaaS 1. Crisp is great, until you decide you no longer want to hire people and instead leverage AI more. (magicreply is nowhere close to being good) 2. Intercom fin's responses are incredible, but holy wow that pricing is wild - for 12 people, it's