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Marketing data and customer data is siloed and it’s hurting D2C brands. Here’s why Wonderment’s mission is focused on solving this ⬇️ #ecommerce #wonderment #shopify

Watch out for Bezel's customer experience. Great conversation with Bezel's VP of Growth about their white glove cx experience. Read the full interview here! wonderment.com/blog/watch-out…

Transactional messages strengthen your deliverability! Brands who lean into this may have a net gain when sending traditional campaigns. Why? ISPs like Gmail LOVE to see high engagement signals (opens, clicks, etc) & reward positive engagement with better inbox placement.

Your dedicated order tracking page is for 3 things: 1) Enriching the customer experience 2) Education 3) Driving incremental revenue through strategic cross-sells Brands that do this have a significant advantage over those who don't. #ecommerce #wonderment #shopif

🤞🤞🤞 for those last minute deliveries

There are many brands out there that don’t prioritize building long-term relationships. Trust, loyalty, and retention are much more important (and valuable) than short-term sales growth. #retentionrates #customerretention #Wonderment

We'll say it again customer success is not a cost center and CS teams are so much more than just "ticket takers" They're on the frontlines of your organization and have insight and data to improve your marketing, product development, and operational strategy!

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The lack of clear communication on delivery times in many Shopify stores is falling short of modern consumer expectations set by giants like Amazon and Apple. But you can change that with our latest Delivery Promise feature 🫶

So many Shopify merchants lose customers to Amazon during checkout - how can they prevent this? Wonderment's Delivery Promise gives Shopify stores the tech once reserved for major online retailers, enabling them to provide clear delivery dates & meet customer expectations.

we treat all our customers this way, not just the first one. rookie move, Apple.

Exciting news about Delivery Promise... Brands are already seeing a DECREASE in support tickets 🎉 The biggest reason why brands are seeing this decrease is that Delivery Promise is removing one of the most common customer questions: "When is my order going to arrive?"

This week another very large store migrating to Shopify Plus selected Wonderment to be part of their go-live tech stack. This has been one of the soft achievements we’ve fought for, becoming a default for brands moving to Shopify.

What he said 👇 (p.s. you can do this with Wonderment 🤫)

Don't get eclipsed by bad post-purchase experiences. Get wonderment.com

Nice Wonderment callout in the Boston Globe today by Klaviyo’s leaders. Proud of our team and our roots, keep building. bostonglobe.com/2024/05/07/bus…

Bobbie X Corso: Protecting those precious packages for your precious little ones. Harnessing powerful integrations with Gladly , Recharge , and Wonderment , Bobbie has established an exceptionally efficient eComm tech stack solution. #DTC #Ecommerce #Integrations

It's happening.... Wonderment is joining forces with Loop! wonderment.com/blog/loop-acqu…