Emma Lane 💙 (@itsm_em) 's Twitter Profile
Emma Lane 💙

@itsm_em

Head of Service Management at Croydon Health Services NHS Trust. All views my own.

ID: 1222646789628661761

calendar_today29-01-2020 22:25:03

421 Tweet

161 Followers

410 Following

Emma Lane 💙 (@itsm_em) 's Twitter Profile Photo

Fully behind this. Digital within the NHS - or any organisation - is so much more than a capital overhead. Successful Digital strategy starts with expert representation at board level.

Helen Bevan (@helenbevan) 's Twitter Profile Photo

Here's a great sketchnote from (((Rachel Burnham))) on how leaders can enable a powerful culture of psychological safety in the workplace. The ways we behave, the relationships we build & the things we give priority to, create the conditions that enable our teams to do their best work.

Here's a great sketchnote from <a href="/BurnhamLandD/">(((Rachel Burnham)))</a> on how leaders can enable a powerful culture of psychological safety in the workplace. The ways we behave, the relationships we build &amp; the things we give priority to, create the conditions that enable our teams to do their best work.
Emma Lane 💙 (@itsm_em) 's Twitter Profile Photo

Good morning to the 255,748 people in the queue before me for Peter Kay tickets. Still a national treasure I see. Please remain orderly and avoid direct eye contact whilst we patiently wait our turn.

✨Sonia Sparkles✨🖤 (@sonia_sparkles) 's Twitter Profile Photo

To my fellow #NHS managers, admin staff & office workers, your roles are critical in helping manage the patient backlogs, organise the clinical sessions, support our clinical staff to focus on patient care (not on organisational tasks) without you, things would fall apart

To my fellow #NHS managers, admin staff &amp; office workers, your roles are critical in helping manage the patient backlogs, organise the clinical sessions, support our clinical staff to focus on patient care (not on organisational tasks) without you, things would fall apart
The Psychology mum (@emmaneuropsych) 's Twitter Profile Photo

An advent for you mind has started over on instagram and Facebook. A daily no pressure toolkit to help look after you mind at what can be a pressured time of year

An advent for you mind has started over on instagram and Facebook. A daily no pressure toolkit to help look after you mind at what can be a pressured time of year
Peter James (@peterjamesuk) 's Twitter Profile Photo

🎶On the first day of #PJMas I #giveaway to you🎶 2 tickets to see 'Wish You Were Dead' starring George Rainsford, Clive Mantle & Giovanna Fletcher at a theatre of your choice🎭 Simply like & RT this tweet for a chance to win! Ts & Cs apply >bit.ly/3XJ09dr Good luck💫

🎶On the first day of #PJMas I #giveaway to you🎶

2 tickets to see 'Wish You Were Dead' starring <a href="/georgerainsford/">George Rainsford</a>, <a href="/MantleClive/">Clive Mantle</a> &amp; <a href="/MrsGiFletcher/">Giovanna Fletcher</a> at a theatre of your choice🎭

Simply like &amp; RT this tweet for a chance to win! 

Ts &amp; Cs apply &gt;bit.ly/3XJ09dr

Good luck💫
Emma Lane 💙 (@itsm_em) 's Twitter Profile Photo

It was so lovely to see Ricky and the amazing legacy he's left with his family on Good Morning Britain this morning. Well done Lucas, your Grandad would be incredibly proud👏 the link to buy Lucas' Bone Man book collection is here: amzn.eu/d/bpAUw7n

NinaRMN (@ninarmn1) 's Twitter Profile Photo

Two of our fabulous RMNs, Connor & Bobbi using EPMA today on day 1 of our rollout! Snowsfields is now the first CAMHS ward NHS Maudsley to go live! Thanks to the incredible EPMA team, the Snowsfields ward team and CAMHS Bed Management team who have made this happen! Julie Kirby 💙

Two of our fabulous RMNs, Connor &amp; Bobbi using EPMA today on day 1 of our rollout! Snowsfields is now the first CAMHS ward <a href="/MaudsleyNHS/">NHS Maudsley</a> to go live! Thanks to the incredible EPMA team, the Snowsfields ward team and CAMHS Bed Management team who have made this happen! <a href="/Julie100k/">Julie Kirby 💙</a>
Emma Lane 💙 (@itsm_em) 's Twitter Profile Photo

We'll take your 3 episodes and raise you 14 articles. Beautifully demonstrating their point here. Bravo Mail+ #HarryandMeghanonNetflix

We'll take your 3 episodes and raise you 14 articles. Beautifully demonstrating their point here. Bravo <a href="/DailyMailUK/">Mail+</a> #HarryandMeghanonNetflix
Pritesh Mistry (@mustbemistry) 's Twitter Profile Photo

It’s not uncommon for digital to mean more work for NHS & social care staff. For example remote monitoring tech generates data to analyse & manage on top of existing workloads. Tech can help improve services but staff are equally needed.

Dr Rachel Clarke (@doctor_oxford) 's Twitter Profile Photo

NHS nurses hold the hands, tend the wounds, save the lives, wash the dead. They comfort us, console us, diagnose us, save us. They toil & smile & endlessly care. Not a single NHS nurse wants to strike tomorrow. They’re desperate. Please show NHS nurses some love. Please RT 💙

NHS nurses hold the hands, tend the wounds, save the lives, wash the dead. They comfort us, console us, diagnose us, save us. They toil &amp; smile &amp; endlessly care.

Not a single NHS nurse wants to strike tomorrow. They’re desperate.

Please show NHS nurses some love. Please RT 💙
✨Sonia Sparkles✨🖤 (@sonia_sparkles) 's Twitter Profile Photo

Please stop using JUST-Without you, nothing in the #NHS would function I’m just a HCA I’m just a porter I’m just a cleaner I’m just a receptionist I’m just a cook I’m just a technician I’m just a band 2,3,4,5… YOU are helping to run the NHS YOU are amazing ✊ YOU are valued 🌟

Emma Lane 💙 (@itsm_em) 's Twitter Profile Photo

Amazing news! Congratulations to team #DigitalServices 🙌 I've been so proud to be part of this awesome team guided by the innovative and inspirational leadership of Stuart MacLellan Stuart MacLellan 👏 #wherewouldyoubewithoutIT

Zoe Bird (@zoe_slam_ap) 's Twitter Profile Photo

*Calling SLaM staff* Would you like to take part in some research looking at the effect of VR use on staffs’ well-being? Get in touch here or via email! Last day of data collection is March 30th!

*Calling SLaM staff*
Would you like to take part in some research looking at the effect of VR use on staffs’ well-being? 
Get in touch here or via email! 
Last day of data collection is March 30th!
Helen Bevan (@helenbevan) 's Twitter Profile Photo

A unique new resource is launched today to support leaders in their efforts to spread & scale innovations and improvements. It sets out seven categories of methods/approaches & which to use/when: horizonsnhs.com/a-new-and-uniq… Via Diane Ketley

A unique new resource is launched today to support leaders in their efforts to spread &amp; scale innovations and improvements. It sets out seven categories of methods/approaches &amp; which to use/when: horizonsnhs.com/a-new-and-uniq… Via <a href="/DianeKetley/">Diane Ketley</a>
Emma Lane 💙 (@itsm_em) 's Twitter Profile Photo

Glorious day for a promenade in Peacehaven. Never underestimate the healing power of #vitaminsea #readyforthenextchallenge

Glorious day for a promenade in Peacehaven. Never underestimate the healing power of #vitaminsea #readyforthenextchallenge
Helen Bevan (@helenbevan) 's Twitter Profile Photo

"Bring me a solution, not a problem". Some leaders think that when they say this, they're being "empowering". They're actually encouraging sub-optimal solutions, rather than collaborative problem-solving & risking issues being swept under the carpet. There's another way:

"Bring me a solution, not a problem". Some leaders think that when they say this, they're being "empowering". They're actually encouraging sub-optimal solutions, rather than collaborative problem-solving &amp; risking issues being swept under the carpet. There's another way: