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Global Wind Day is a chance to help communities recognize the benefits of wind power and how we can offset greenhouse gas emissions with renewable energy, with wind power offering the cheapest form of generation in some parts of the world! globalwindday.org #renewables

Yes, we even get on ferries to do our energy audits! When you're searching for energy savings it's even more enjoyable traveling by ferry on the high seas! #energysavings #LEDlighting

Wow, we haven't seen these antique red exits in a while and they need to be up to code! Green Running Man exists are easier to see, indicate which direction to go, and use almost no power running 24 hours a day so they are a great way to reduce energy costs for your building!

How can you OWN YOUR CITY? #CityBuilding is the theme for the latest edition of Ottawa Board of Trade's Capital Magazine. I've also contributed an article about how great cities are built on memorable experiences. Read more: capitalmag.ca/2021/06/29/gre… #cx #citybranding #customerexperience

As emissions regulations are becoming tighter, we look forward to seeing more electric vehicles on the road to reduce GHG emissions and further Canada’s commitment to the environment. #Sustainability #ElectricVehicles theguardian.com/business/2021/…

First time conducting a Blower Door Test to determine the air leakages in a home! It was a great experience shadowing EnviroCentre during their home energy audit to evaluate the overall energy performance of a home and developing creative strategies to help homeowners.

Wow, what a difference new LED lighting can make! We're always happy to work with CLV Group to improve the quality of lighting for their building occupants while helping to reduce energy consumption and costs! #Sustainability #LEDlighting

With another federal election coming this fall, each political party has their own stance on Canada’s climate change targets. It's important to stay up to date on their platforms and recognize how our decisions will affect sustainability moving forward. nationalobserver.com/2021/08/18/exp…

Thank you Ottawa Board of Trade for including my article about #CityBuilding and #CX in the latest edition of #CapitalMagazine: bit.ly/3Buub8G #myottawa #ottawa #cxleaders

Did you know that approximately 50% of GHG emissions in Canada come from municipalities? In Hydro Ottawa's #ThinkEnergyPodcast, City of Ottawa walks you through the steps for the city’s Energy Evolution action plan to reduce emissions from both city operations and at a community level.

We still need lots of volunteers for our Sustainability Showcase event which happens live in person next Saturday October 2nd at Ottawa's Lansdowne Park. Spread the word and sign up here: bit.ly/ShowcaseVolunt…

A recent impact report by the The Conference Board of Canada outlines key findings and strategies for performance-based sustainable finance to allow petrochemical companies to raise capital and transition into a circular plastics economy and reduce waste globally. conferenceboard.ca/temp/eb907995-…

hbr.org/2021/09/the-fu…

October is National Disability Employment Awareness Month and we’re thinking about the many contributions people with disabilities across the globe make in contact centers every day. livevox.pub/3Bnclog

Do ALL your new employees understand how customers interact with your brand? Limiting #CX training to frontline employees only could put your work culture & brand at risk. Contact Center Pipeline article: Onboarding for the Customer Experience bit.ly/CXLeBlanc #cxleaders #cxstrategy

Warmest congratulations to Ross Video for winning BEST PERFORMANCE IN CUSTOMER EXPERIENCE at the #OttBOBs, a category sponsored by Janet LeBlanc + Associates and the event hosted by Ottawa Board of Trade & Ottawa Business Journal #CustomerExperience #ottnews

Digital Customer Experience Strategy: Six Key Areas to Focus your Efforts | TTEC ttec.com/articles/digit…

We were delighted to sponsor the BEST CUSTOMER EXPERIENCE category at the #OttBOBs, hosted by Ottawa Board of Trade & Ottawa Business Journal. Warmest congratulations to Sinix Media Group for winning this category … truly deserving! #ottnews #ottbiz #myottawa #CX

As a proud sponsor of #TheBOBs, I was thrilled to present the Best Performance in #CustomerExperience award to @Fullscript for aligning two #CX journeys—the #healthcare practitioner experience + the patient experience—onto a single platform. #Fullscript #OttBobs #Ottnews

Warmest congratulations to Brookstreet Hotel for winning BEST PERFORMANCE IN CUSTOMER EXPERIENCE at the #OttBOBs, a category sponsored by Janet LeBlanc + Associates and hosted by Ottawa Board of Trade Ottawa Business Journal #CustomerExperience #ottnews