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After a quick welcome from our Chair, Alison Farrar, our first session for delegates this morning is from Paul Keitch from Redcar-Cleveland. Paul is sharing his expertise and knowledge on the important topic of disclosure.

One of the next options for the delegates is an interactive session delivered by the Stop Loan Sharks Wales team, to raise awareness of how trading standards professionals can look out for illegal money lending issues when dealing with other investigations or complaints.

Next up, delegates are being provided with an update by Steve Smith from TrueCall about the latest trends in scam telephone calls and the latest technology being used by criminals.

The next session is from Max at the WRi Group, who is providing Officers with a refresher on professional practice skills such as using the PEACE model when interviewing.

The final session of the morning was from Kerry Clarke from the Welsh Regional Investigations Teams, outlining the services and support provided to Local Authorities and some successful case studies.

Our final session of the day was delivered by Alex and Lee from Apex Chambers and was a really insightful session on ancillary orders. Alison Farrar closed by thanking all delegates, sponsors and speakers who have participated in the Chartered Trading Standards Institute (CTSI) Welsh Branch Training event. 👏

Had a really insightful day today at our Chartered Trading Standards Institute (CTSI) Lead Officer day in London. So inspiring to hear all the work being carried out by the Lead Officers and policy team, to help to protect consumers and legitimate businesses in the UK.

Our last episode of Ask the Regulator for 2024 features Natalie Burrows from SRS Cymru who provides important advice for businesses and consumers when buying and selling cosmetic products. You can listen to this episode here: lnkd.in/gJB8MJQP

My out of office is now on for some family time over the festive period. For those of my colleagues who celebrate Christmas, I hope you have a very merry Christmas and I wish everyone a healthy and happy start to 2025.

Just before Christmas I was invited onto the Consumer Friend podcast to talk about two things very close to my heart - consumer rights and the important work of Trading Standards. You can listen to this episode, and other previous episodes, here: consumerfriend.org.uk/podcasts

The start of a new academic term always brings so much potential. Recently l have received fantastic news from past students about their successes, including obtaining placements, dream jobs and opportunities for further study. I wonder what amazing people I will meet this term?

Last chance to book a training session on Intellectual Property - Copyright Issues: The Premier League❗ Learn about copyright law involving illegal streaming of Premier League games with speakers from QEB Hollis Whiteman and @FACTUK Booking closes tomorrow at 12PM➡️ ow.ly/AZrl50UPmeZ

Digital Markets, Competition and Consumer Act 2024 Training - CTSI is accepting bookings for this Live Webinar Training Course! Presented by CTSI Lead Officers - Sylvia Rook, David MacKenzie and Jemma Cox - who have worked closely with DBT! Visit ➡️ tradingstandards.uk/practitioners/…

Yesterday evening I was honoured to attend the Learn Cardiff Lifelong Awards ceremony to celebrate the achievements of our students and my fellow colleagues. A huge congratulations to everyone for all your achievements, both personally and academically. You are all fantastic! 👏

Our Awards Ceremony was an amazing event. Thank you to all our students, colleagues and friends for making it a night to remember. Here are a few photos from our special night.

Thank you for the congratulations. Whilst my students work hard on the modules I lead on, I like to ensure I am working equally hard to be the best tutor I can be for them. This was a fantastic refresher from my PGCE. I learned a lot from the tutors and my peers. #alwayslearning