
Joe Antelmi
@joeantelmi
Influencer Relations | Analyst Relations | Product Evangelist at Heap.io
ID: 3234278183
04-05-2015 21:05:18
51 Tweet
109 Followers
433 Following

If your product requires code input, make it easy to send install instructions. Take Heap | by Contentsquare. When you start setting up your account, it cleverly asks you to invite a teammate to add the necessary few lines of code.





I've been spending a lot of time in Heap | by Contentsquare lately. It's a fantastic tool for getting a better understanding of how my users are interacting (or not interacting) with my product. I've already discovered one user flow that I thought was crucial, not being used at all!


Our very own CTO, Dan Robinson agrees that moats matter. He's outlined the framework he uses below!




I have been reading "Rocket Surgery Made Easy" by Steve Krug, and it's been very eye opening. UX designers must wear multiple hats, playing the role of recruiter, tour guide, investigative journalist, and analyst during research and testing. Fascinating!

