Kelli Koladish - Design & Marketing (@kellikoladish) 's Twitter Profile
Kelli Koladish - Design & Marketing

@kellikoladish

Creative Director, Designer, Marketing Specialist & Aspiring Master Prompt Engineer | Helping Businesses Thrive

ID: 27752199

linkhttp://bit.ly/KelliKoladishLinks calendar_today30-03-2009 22:51:54

17,17K Tweet

3,3K Followers

3,3K Following

Kelli Koladish - Design & Marketing (@kellikoladish) 's Twitter Profile Photo

Quick Customer Vision check: Count how many times your homepage says 'we/our/us' vs 'you/your.' Customer Vision puts the customer first in the language, not just the thinking.

Kelli Koladish - Design & Marketing (@kellikoladish) 's Twitter Profile Photo

Customer Vision turns industry speak into human speak: ❌ "Comprehensive wealth management solutions" ✅ "Your money works harder so you don't have to" Stop speaking to yourself. Start speaking to customers.

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What you think your website says vs. what customers actually see, is the gap Customer Vision closes. Most business owners think their site is clear. Most customers find it confusing. Customer Vision bridges that gap.

Blake Burge (@blakeaburge) 's Twitter Profile Photo

The smartest people I know all have this in common: They change their minds often. It’s not a weakness, being wishy-washy, or a sign of flaky beliefs. It’s proof that their ego doesn’t outrank new information. The goal isn't to be right, it's to get it right.

Kelli Koladish - Design & Marketing (@kellikoladish) 's Twitter Profile Photo

This is Customer Vision in action: I do a Customer Journey Simulation on your website. I experience it exactly like your customers do. No inside knowledge, no assumptions. Just seeing what they see and feeling what they feel. The problems become crystal clear.

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Customer Vision messaging: ❌ 'We offer 24/7 customer support' (what you do) ✅ 'Get help the moment you need it' (what they get) ❌ 'Our platform integrates with 500+ apps' (internal feature) ✅ 'Works with the tools you already use' (customer benefit) Same service.

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Customer Vision means every page answers 'Now what?' Your visitors shouldn't have to guess what to do next. Clear next steps = Customer Vision. Confusion = Internal Vision.

Kelli Koladish - Design & Marketing (@kellikoladish) 's Twitter Profile Photo

That trendy website redesign? It's probably costing you clients. A financial advisor spent $12k on a "cutting-edge" design in 2022. By 2023, it looked dated and her prospects weren't connecting. The pattern is everywhere: businesses chasing trends spend 3x more on updates while

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Customer Vision builds instant trust. When customers understand what you do and what they get, they trust you. Confusion kills credibility. Clarity creates confidence.

Kelli Koladish - Design & Marketing (@kellikoladish) 's Twitter Profile Photo

While your competitors talk to themselves, you could be talking to customers. Customer Vision gives you an unfair advantage when everyone else is stuck in Internal Vision mode.

Aryan Mahajan (@aryanxmahajan) 's Twitter Profile Photo

HOLY SH*T!! This AI Agent just FIRED my entire sales team... while your sales reps burn 80% of their time on research making $60/hour, smart operators are using this to get 18% reply rates vs the 2% industry standard this agent builds context profiles with 50+ personalization

HOLY SH*T!! This AI Agent just FIRED my entire sales team...

while your sales reps burn 80% of their time on research making $60/hour, smart operators are using this to get 18% reply rates vs the 2% industry standard

this agent builds context profiles with 50+ personalization
Kelli Koladish - Design & Marketing (@kellikoladish) 's Twitter Profile Photo

Everything on your website should pass the Customer Vision filter: 'Would my actual customer understand this and care about it?' If not, you're still seeing through Internal Vision.

Kelli Koladish - Design & Marketing (@kellikoladish) 's Twitter Profile Photo

When businesses develop Customer Vision: ✓ Messaging becomes instantly clearer ✓ Visitors know exactly what to do next ✓ Trust increases (clear = credible) ✓ Conversions improve naturally It's not about being 'better', it's about being understood by the people who matter.

Kelli Koladish - Design & Marketing (@kellikoladish) 's Twitter Profile Photo

Former client: "My hosting costs are killing me and support is terrible. Any recommendations?" Me: *Provides options* Client: "Can you handle the migration?" Result: 4 websites, emails & domains moved seamlessly ✅ Sometimes the best advice comes with execution too.

Kelli Koladish - Design & Marketing (@kellikoladish) 's Twitter Profile Photo

Are you accidentally sabotaging your business with these branding mistakes? 🤔 5 things I see coaches do that kill their credibility: • Trying to help everyone • Hiding their personality • Being inconsistent everywhere • Focusing only on sales • Having zero unique identity