
Kira Makagon
@kiramakagon
President & COO @RingCentral. Focused on innovative AI tech, growth, operational efficiency, venture capital & mentoring #WomenInTech
ID: 71732876
http://kiramakagon.com/ 05-09-2009 05:07:49
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AI is transforming contact centers, and success starts with a clear roadmap. In RingCentral’s upcoming webinar, N de Kouchkovsky and John Finch will share best practices for contact center AI adoption. I’m thrilled to hear their insights—hope to see you there. ringcentr.al/4jA46vW


New data from RingCentral shows 88% of teams use AI weekly, but only 33% use it daily. This highlights a huge opportunity: with better integration, AI can simplify workflows and help teams focus on what matters. Check out the full report: ringcentr.al/3CCDklH

I’m thrilled to unveil RingCentral Events Studio—a new AI-powered tool that helps organizations plan impactful events and build valuable connections with attendees. Learn more: ringcentr.al/4hDX8nC

Contact center AI adoption can feel complex, but having the right guidance makes all the difference. Thanks N de Kouchkovsky & John Finch for sharing valuable tips on bringing AI to your contact center in our latest RingCentral webinar. You can watch it here: ringcentral.com/resources/webi….


AI plays a critical role in improving employee experience—helping teams focus on meaningful work and reducing burnout. How are you using AI to boost engagement and create a better workplace culture? Explore more insights in our new RingCentral report: ringcentral.com/report/state-o…



Voice data is shaping the future of business communications. Join me at Enterprise Connect next week as I explore how advancements in voice AI are turning every conversation into powerful business intelligence and transforming communications.





I'm proud to have celebrated the incredible team members who go above and beyond to drive RingCentral forward during #RingExcellence 2025. Congratulations to all of this year’s winners.





I’m thrilled to be part of this year’s Six Five Media Summit, where we’ll explore how AI is transforming enterprises and powering greater collaboration, innovation, and decision-making. Join us this week: sixfivemedia.com/summit


I’m excited to share that we recently launched RingCentral’s Customer Journey Analytics and other RingCX updates to help customer experience teams move faster, personalize support, and elevate every interaction. More details here: ringcentral.com/us/en/blog/rin…


I'm thrilled to announce the launch of Content Hub, a new feature in RingCentral Events that helps businesses repurpose their event content and keep audiences engaged year-round. Learn more here: ringcentral.com/us/en/blog/rin…


A recent article in Entrepreneur named emotional intelligence, risk tolerance, and resilience as core traits of successful leaders. I’d also add adaptability and curiosity. What traits have you seen make the biggest impact? entrepreneur.com/leadership/wha…