CEO Jason Paris has a vision: To make One.NZ the leading AI-enabled telco on the planet. Ambitious? Yes. Achievable? With Agentforce, it’s already happening. We love their vision to become the leading AI-enabled Telco on the planet.

The best leaders aren’t just decision-makers​ — they’re relentless learners. New Executive Conversations episodes coming soon with Keegan Bakker (Audata), Jeff Baars (Urban Rest), and Jane Beck (Slalom). They’re implementing Agentforce and seeing real, measurable ROI.

Sydney always sparkles, but Agentforce stole the show. ✨ Over 3 days, 4,500+ stepped inside, 21,000+ stopped to watch, and TripADeal’s AI agent ‘Rio’ crafted dream getaways - the energy was electric. Huge thanks to everyone who came & our ANZ marketing team! 💙 #Agentforce

Sales teams love selling​ — not admin. That’s why our ANZ teams put Agentforce to the test. I’m all for being Customer Zero​ — if we talk innovation, we walk it. Now, AI agents handle the busywork​ — nurturing leads, coaching in real time, and cutting admin by 50%. #Agentforce

I was invited on The Growth Distillery podcast (via The Marketing Academy Global) with one rule: Be vulnerable & bring someone you trust. Enter Cat Bowe - my honest, heart-first teammate at Salesforce. 🎥 lnkd.in/ge8ty4je

"There’s no filter—and that’s the point." Every quarter, Marc Marc Benioff and the exec team share our strategy live with the whole company. No scripts. Just clarity. Check out the #Unfiltered podcast: chats about leadership, perfectionism, and letting go. youtube.com/watch?v=Ev8RGg…

Excited to welcome Eran Agrios to Sydney for our Agentforce Financial Services Innovation Summit on May 20. We’re talking AI, contact centres & turning cost into growth. Hope to see you there. Register now (it’s free): lnkd.in/ga7jYg56

Remember when chatbots were more annoying than helpful? 🫠 Yeah... those days are over! Welcome to the era of digital labour, where AI agents don’t just chat, they work. Agentforce can onboard, triage, personalise, and solve - fast. Here's my take. linkedin.com/pulse/what-sal…

Booyah! 1400% revenue growth for Urban Rest with Agentforce. 🚀 Their AI agent chats 24/7, speaks in brand voice, and solves 30% of support tickets. Less burnout, faster onboarding, happier guests. “This is just the beginning.” – Jeff Baars 🎥 lnkd.in/g6ZF7WW8

“Your call is important to us” — until you’re stuck on hold for 15 minutes. In this demo, I show how Fisher & Paykel is transforming support with Agentforce and their digital assistant, Will — who understands orders, predicts next steps, recognises images, and gets things done.

Honoured to be shortlisted for Mi3 Australia's CMO of the Year! 🙌 Big congrats to Lara Thom from Guzman y Gomez – my fam are huge fans. 🇲🇽 Missed the fun from Texas, but cheering from afar! Next up: @B2BMarketing CMO of the Decade awards.💥

It’s not an attention economy anymore - we’re entering a permission economy. In this new era, trust is currency. Brands won’t just compete for attention - they’ll earn their place in people’s lives. Agentic AI is a big part of that shift. Australian bit.ly/3SxBNlj

Chatbots? Basic. Co-pilots? Still learning. Agentic AI takes action — that’s what makes Agentforce different. It plans, reasons, acts — unlocking value with digital labor. Watch it in action: lnkd.in/g7VcXVk7

"100–500 agents per customer, front-office ready, in just 12 months." In this Executive Conversations, I chat with Jane Beck Slalom about launching #Agentforce, scaling fast and the future of #agenticAI bit.ly/43Esp4t

How cool to meet a real-life “Astro”-naut – Anousheh Ansari. 🚀 - Global CEO of XPRIZE, champion of women in STEM, and all-round force for good. Oh, and she spent 11 days in space. No big deal. 👨‍🚀🌍 Thanks NEXUS Australia for an inspiring lunch on the Salesforce Ohana floor.

✈️ Let's go, Dreamforce! I can't spill anything.... 🤫 But the line up of speakers, luminaries, and artists is jaw-droppingly awesome this year. salesforce.com/dreamforce/?ut… #dreamforce

From paper in a lockbox to automation while you sleep 😴 Meredith Schmidt, EVP of Revenue Cloud, shares how Salesforce rebuilt its revenue engine to help businesses scale faster. Watch: lnkd.in/gkK6XMSB

“The one option we don’t have is to do nothing.” Martin Kihn Marketers, agentic AI goes way beyond content. It’s about humans and agents working together to do better work. marketing-interactive.com/agentic-ai-is-…

Millions of SKUs. Three catalogues. Total chaos. 🤪 Meredith Schmidt heard it all - so Salesforce rebuilt the revenue engine with Revenue Cloud: One catalogue, one pricing engine, zero friction. Watch the full chat: youtube.com/watch?v=LHZquf…