I just learned about the OODA loop this morning Although it was created for fighter pilots it’s so relevant in a startup world. Startups that win don’t move the fastest. They adapt the fastest. That’s where the OODA loop comes in: Observe. Orient. Decide. Act. Originally

CS leaders - check out my new newsletter on driving revenue with post-sales teams here. New article drops every Tuesday the-cs-profit-loop.beehiiv.com/subscribe

Customer Success Metrics That Matter the-cs-profit-loop.beehiiv.com/p/customer-suc…

Check out my latest article: Customer Success Metrics That Matter - and are important to revenue linkedin.com/pulse/customer… via LinkedIn

This is so spot on! Scaling Isn't Just About Automation — It's About Trust cco.beehiiv.com/subscribe?ref=…

If you haven't tried out replit yet it's pretty maigcal. So quick to setup a pretty simple web app AI is getting more and more powerful by the day. Check it out if you want to see how AI can help you create, quick! replit.com/refer/markstagi

This weeks newsletter - how should CS think like sales... the-cs-profit-loop.beehiiv.com/p/think-like-a…

So leading cross-over VC firm COATUE put out a detailed report on "The Great Separation" -- Who Wins, And Who Gets Left Behind, in the AI Age My Top 10 Takeaways: 🧵

Next book in the list

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most startup's dont fail due to lack of sales, the impact of retention... youtube.com/shorts/EkRqzDD…

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7 smart questions to ask at the end of a CSM interview youtube.com/shorts/yJO6JOO…

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What do you want to see our newsletter Focus for on for 2026 the-cs-profit-loop.beehiiv.com/p/focus-for-20…

I hope everyone is OK. Be safe out there peeps

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