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This is one of the most informative, disquieting, and human accounts of the existential human-technology dilemma I have ever seen. Highly recommend. youtu.be/bk-nQ7HF6k4

What a great day chairing the Impact Council at @we_aredigital yesterday! Super-experienced people giving up their valuable time to share challenges & ideas about improving digital interoperability & accessibility across UK public services...thank you all! Exciting times...

Bit of a rant... linkedin.com/pulse/local-di…

X: Any thoughts on building a platform? Me: The reason why you build a platform is to enable an ecosystem. A platform is simply those components (ideally expressed through APIs) that your ecosystem exploits.

Why is our social housing in such a mess? And could tech solve the problem for everyone? exeterindex.org/public-service…

In the latest #ExeterExpertise podcast, Professor Alan Brown Initiative in the Digital Economy (INDEX) talks to James Herbert, CEO of Pivotl, about his career to date and the current landscape of technology services businesses. #ThoughtLeadership Defence Data Research Centre UK business-school-expertise.exeter.ac.uk/article/digita…

Do we need a Local Government GDS? medium.com/@markthompson2…

Mark Thompson, professor in digital economy at the University of Exeter, takes a fresh look at whether there should be a Government Digital Service for local authorities. ukauthority.com/articles/shoul… #localgov #DigitalTransformation mark thompson

A Tight-Loose Collective Operating Model for Local Government link.medium.com/xpFXHJSftIb

UK universities should tackle managerial bloat and stop shelling out for different versions of the same IT so they can return to their core missions, #THEdigitalUK hears from mark thompson, who helped overhaul digital infrastructure in the public sector. timeshighereducation.com/news/slash-was…

"Call that ''transformation? For God's sake!" What's wrong with our universities, and how can tech help? My podcast with Times Higher Ed's Eliza Compton explains... timeshighereducation.com/campus/podcast…

Really looking forward to keynoting TechUK's Local Public Services Innovation Summit 12 June. I only have 15 mins so no time to mess about: we need to talk about replatforming the sector. 'Tis time. techuk.org/what-we-delive…

Excited to be here at ICTO2024 Paris looking at augmented intelligence for smarter societies - my keynote tomorrow will be on importance of engaging with all dimensions of human experience - not just the cognitive - if we want to build a AI-enabled world that's worth living in!

Looking forward to my talk tomorrow at the LGA standards session lnkd.in/dRH3KFaf I don't claim to be an expert in LG service standards but it's possible to see the woods for the trees...which is the need for radical sectoral reform using digital standards!

Just did a short video on how we might be able to modernise public services and drive £billions to the front line. WBG to develop a playbook for how this might be done...? youtube.com/watch?v=8lHAi4…

Looking forward to Public Policy Exchange seminar on digital transformation in the NHS, 12 Sept: publicpolicyexchange.co.uk/event.php?even… I'll argue 'Transformation' is about reforming the operating model at structural level, not about simply giving 'legacy' government more tech to play with!