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I want Trust Fund to win and I want women to start saying it on stages and in closed rooms — so we can win together. Let’s grow the pot.

Scheming indeed — lots of exciting things in the pipeline for eCommerce brands!

In LA next week! ✨ Brands / marketing / folks in ecommerce interested in connecting my DMs are open!

Wow Gusto >3 weeks and no response from HR/Support for a straight forward ask. Calling customer support is just a goose chase to get connected to the right person. Very motivated to try Rippling or another competitor at this point.

And this is why chatbots are dead ☠️ with AI this never needs to happen. I almost expect this now on any reel with a “comment and I’ll send you a DM”. Original post is about making money on Spotify.

#RedditIPO 10 customers make over 25% of Reddits revenue 😬 and 98% of their revenue is advertising. With that said, if data is the new oil Reddit definitely has a lot of it. Optimistic future if they’re really able to capitalize on that given AI.

🔥 Klarna's recent AI CX report has everyone buzzing for good reason. Using custom OpenAI agents they're replacing 700 humans and driving $40M USD profit in 2024. This is a strong testimony to an AI future thats already here for Brands👇🏼

Nectar is Shoptalk this week! If you’re a brand interested in community driven growth, social commerce, conversational AI, let’s connect✨

Grateful for working with such inspiring Fab founders: Misbah Uraizee @getnectarAI , Shai Eisenman bubble, Elsa Jungman, Ph.D. HelloBiome, Nyakio Grieco thirteen lune, Nathan Harding Luum lash. inclusive beauty, purpose and data founders for the best ✨📈

Hot take? Social community managers and CX need to be working hand in hand 🤝 Shocking how many brands have silo’ed the two roles.