One of biggest learnings for me was the importance of architecture to get great outcomes, both in DevOps and in any engineered system.
I was trying to think of a great example of modularity, and started marveling at the USB interface.
If you're dead inside, go outside. Whether you're taking a walk in a park or hiking in the wilderness, spending time in nature can improve mental health and cognition. Where is your favorite place to spend time outside? Photo by Courtney Celley/USFWS.
The two most critical assets a company has are psychological safety and institutional knowledge (i.e. the stuff that's not written down). Twitter is now lacking both. 😬
I've found product and marketing orgs expect documentation to have funnels when docs users themselves rarely expect, want, or follow any path you provide. Documentation is more like an open air park that people can walk into or through than a carnival with ticket gates and exit
I'm a believer in "the bug is not fixed until the fix is live", which helps highlight the value of CI/CD.
I'm kind of shocked (and sad) that this integration is rare.
“Data-driven” decision: This affects a small number of people, so we won’t fix it.
Values-driven decision: This excludes or harms a small number of otherwise disadvantaged people; that’s not ok, so we’ll fix it.
The metrics you focus on are never neutral.