Any response please? x.com/mwshear/status…

Great customer service from Syed at Paddington resolving a lost ticket problem GWR

No response from bot after connect to OpenreachHelp

Disappointing customer service from #BritishAirways. It seems you cant rely on your seat bookings if BA decide to expand the cabin above to sell the seat they offered you at a more expensive price. 90 mins on hold, misdirected once and cut off. #BritishAirwaysExecutiveClub

O'Reilly's "Hands-On Entity Resolution" Book is out there in Early Release format. A very cool surprise: some examples on this book are using splink github.com/moj-analytical… , a Python package I was involved in for many years