
Neal Lathia
@neal_lathia
I tweet about machine learning, data, science, and data science. CTO @ Gradient Labs (he/him)
ID: 14771839
https://nlathia.github.io 14-05-2008 11:20:30
172 Tweet
4,4K Followers
1,1K Following


Registration for the next AI Engineer London Meetup on 5th March is live! Register here: lu.ma/f73ey9hz We've got some terrific speakers lined up: Samuel Colvin will join us to talk about building production ready agents. Simon Maple & Macey Baker will tell us their


One of our favorite teams Gradient Labs are going places fast. We caught up with Neal Lathia to hear how Encore is working for them: encore.cloud/customers/grad…


CTO Neal Lathia explains how small things add up to big momentum for the team at Gradient Labs.

Can AI feel human enough to be trusted—and safe enough for #finance? Neal Lathia, CTO of Gradient Labs, joined us on the #podcast to talk about #AI, #empathy, #regulation & what still makes people hesitate. 🎧 Watch: youtu.be/xMJ06jC51VY #Fintech #EmpathyInAI #Startups

AI used to be for the specialists. Now it’s everyone’s job—from product to ops to support. Neal Lathia (CTO, Gradient Labs) explains why this shift changes everything. 🎧 Full episode: “Is the Hardest Part of AI… Still AI?” youtu.be/xMJ06jC51VY #AI #Startups #Fintech

The best AI agents don’t jump to solutions. They pause. Like a human would. Neal Lathia (CTO, Gradient Labs) on designing empathy into automation. 🎧 Full episode: “Is the Hardest Part of AI… Still AI?” youtu.be/xMJ06jC51VY #AI #Empathy #CustomerSupport #AIUX

Cutting-edge tech still needs old-school trust. Neal Lathia (CTO, Gradient Labs) on why real relationships—not demos—close AI deals. 🎧 Full episode: “Is the Hardest Part of AI… Still AI?” youtu.be/xMJ06jC51VY #AI #Sales #Startups #Fintech

Regulation protects—but it also paralyzes. Neal Lathia (CTO, Gradient Labs) on how AI agents might finally move the needle. 🎧 Full episode: “Is the Hardest Part of AI… Still AI?” youtu.be/xMJ06jC51VY #AI #Fintech #Regulation #CustomerExperience

How do you automate customer ops in banking, crypto & insurance—with AI agents that outperform humans? Gradient Labs, founded by ex-Monzo ML leads, is doing just that using Temporal. 40–80% resolution rates. Sky-high CSAT. Read their story: temporal.io/resources/case…





We’re thrilled to partner with Gradient Labs as they announce their Series A! If you've worked in financial services or any high-stakes industry, you know customer operations is where complexity hides - Gradient is changing that. Gradient is building AI agents to tackle Tier


