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Burberry is going all Web3 in a collaboration with minecraft. Well it's a look. But is it looking 20 years ahead or 20 years back?uk.burberry.com/c/collaboratio… #Burberry #Minecraft #Web3 #collaboration

Out of Home(OoH) ads go inside... a cockpit. F1 is used to leading the way in automotive engineering now it's disrupting the CX of digital advertising...avinteractive.com/markets/sports… #F1 #McLaren #Smartphones #CX #digitaladvertising

Welcome to our very own podcast series The Joy of CX where we explore the definition of customer experience strategy and how insight can have a dramatic impact on your business 🏩 product 👜 or service 🙋‍♀️ open.spotify.com/show/4DhCBaU3T… 👈 #CX #business #podcast #strategy #oomph

Check out our latest podcast ‘Lies, Damned Lies & Statistics’ where we look at the crucial role that data plays in creating and analysing customer experience. #data #customerexperience #statistics #podcast #cxstrategy #cx #thejoyofcx open.spotify.com/episode/2aCVms…

Excited to launch the first #podcast episode for our client Wellbeing Economy Cymru, WE Cymru which explores the topics around the upcoming event on #housing - check it out! 👑👂🏻#wellbeing #economy #HousingCrisis #HousingForAll #CX #strategy #oomph #Coronation open.spotify.com/show/1xBjCl5Hn…

How will #AI effect #customerexperience ? We ask oomph CEO Stephen Priestnall in the first of our #StephenVersusAI series 🙋vs 🤖 - let us know what you think? #CX #sustainableCX #ChatGPT

Greenwashing era is over, say ad agencies, as regulators get tough dlvr.it/Sp4Bbt

How AI Is Changing Customer Experience: forbes.com/sites/blakemor… #customerexperience #CX #AI #sustainableCX #thejoyofcx

Salesforce: The AI Revolution in Customer Experience: salesforce.com/products/einst… #salesforce #customerexperience #AI #AIrevolution

McKinsey & Company: Using artificial intelligence to improve customer experience: mckinsey.com/business-funct… #customerexperience #strategy #AI #sustainableCX McKinsey & Company

Welcome to our bonus minisode, where we invite you to listen in as our experts discuss the NPS score, and whether it’s a useful measure in today’s data-rich world #customerexperience #sustainableCX #tuesdayvibe open.spotify.com/episode/7ClNMD…

linkedin.com/posts/stephenp…

Looking forward to some great insights into evaluation and how to think about complex social change in research at social research association #sraconf23 #makingchangehappen

Brilliant insights into brevity of communications from Robert Cuffe at the social research association conference #sracon23

linkedin.com/feed/update/ur… #Sustainability

Don't forget to join Wellbeing Economy Cymru, WE Cymru, who are organising the inaugural Wellbeing Economy Cymru conference in November 2024! It aims to highlight Wales’ progress, at local, regional and national level, in developing the wellbeing economy. More info here: ow.ly/RTFt50Tj0ur!