Like that time when I was about to graduate from college and then my teacher told me I wasn't actually enrolled at The Univ of GA even though I had been attending classes for the whole semester. IT WAS A SHIT SHOW, Y'ALL! But I fixed it in time for graduation. Barely.

The HBO > Actually HBO Max is quite possibly the worst re-brand I've seen. Why drop the part that has credibility? I didn't even know HBO Max was a thing and only call it HBO anyway. Like, you know, the rest of the world.

This year’s Yahoo Academy program will focus on giving the 40 participants from across Australia and Singapore the tools they need to navigate their future in a one-day workshop in Sydney led by faris and rosie (siman) yakob ♥‿♥ of Genius Steals. Read more: bit.ly/3P2gdF4

Students at NYU asked the creators of South Park the million-dollar question: “What makes a good story?” They gave one of the best explanations of story I’ve heard: “If we can take the beats of your outline, and the words ‘and then’ belong between those beats… you got

If you are Advertising Week AUS this week - come say hi to me & rosie (siman) yakob ♥‿♥ 👍❤️

20 years in the making. Worth it. faris rosie (siman) yakob ♥‿♥

Just came back on Twitter today to ask WHY is Airbnb 's support system Airbnb Help so awful?! Like I know these agents aren't often paid well, but it feels like the peeps hired by Airbnb are especially dense, & always add confusion rather than clarity or, ya know, actual... help

Update: they did nothing, they’re doing nothing, the support staff are really lacking some understanding of words and language and/or common sense based on the kind of messages I’m getting. It’s appalling. Like Comcast “service” back in the day. I thought Airbnb would be better?

It’s the public comment and then privately doing nothing to help that drives me esp crazy. Airbnb / Airbnb Help is all like “we’re happy to pretend to care in public spaces, but do we? lol, yeah fucking right.”

This is all because we bought a $200 gift card for a friend in Mexico and Airbnb said she can’t use it, but so far their only suggestion is to “apply it to (my own) account and let her use it from there” Confirmed she’ll never be able to use it but they won’t refund me.

She has been trying to resolve this with Airbnb Airbnb Help SINCE HER BIRTHDAY IN JUNE and no help/support. She finally mentioned it to me and I’m trying to get a refund and Airbnb told me to reach out to the seller. IT WAS THEM! Airbnb.com SOLD ME THE GIFT CARD!

This is what Airbnb / Airbnb Help considers to be customer service:

Exactly! I was an Airbnb fam a week ago and in the time I’ve dealt with their shitty cust service I booked 60 days off accommodation on Expedia #NoRegrets

When a bank’s customer service is better than Airbnb … wow that’s sad. Resolved this with Chase in less than 5 minutes after FOUR MONTHS of Airbnb Support. being totally worthless. I am so angry and frustrated and I’m mad I’ve given support all these years.

The Prince and Princess of Wales I am struggling to believe that the most famous royal family in the world - and the woman who would be queen - fiddled around with photoshop and put out a family pic (designed to quash rumours about her whereabouts) without anyone in the ranks inspecting it. Nah. Not buying it.

UM British Airways says they don’t have ovens or crew bunks on an 8hr flight & crew is already telling us “it would nice if we could get a plane that worked FOR ONCE” & “the only way you’ll get there is if the staff gives up their rest”?! Pls get working planes & let staff rest!