sandsiv (@sandsiv) 's Twitter Profile
sandsiv

@sandsiv

Leveraging big data with superior customer intelligence

ID: 38534745

linkhttp://www.sandsiv.com calendar_today07-05-2009 22:33:31

2,2K Tweet

3,3K Followers

3,3K Following

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Are your CX Dashboards driving action - or just more work? 🤔 Read our latest article on Dashboard Narrator – an AI-driven approach that bridges the gap between dashboards and decisions. linkedin.com/pulse/sea-metr…

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🚀 SANDSIV introduces multi-LLM integration in sandsiv+! Faster, more accurate, and multilingual feedback analysis with top language models like OpenAI, Anthropic, and Google. Available now! sandsiv.com/multi-llm-inte…

🚀 SANDSIV introduces multi-LLM integration in sandsiv+! Faster, more accurate, and multilingual feedback analysis with top language models like OpenAI, Anthropic, and Google. Available now! sandsiv.com/multi-llm-inte…
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Waiting months to see what your VoC data is telling you? Insight Narrator pulls out the “so what” — instantly. No manual analysis. Just priorities that move CX forward. 👉 sandsiv.com/sandsiv-ai/ins…

Waiting months to see what your VoC data is telling you? Insight Narrator pulls out the “so what” — instantly.
No manual analysis. Just priorities that move CX forward.
👉 sandsiv.com/sandsiv-ai/ins…
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Website not converting? A top EU retailer fixed this with quick, on-site surveys. +20% conversions +25% user satisfaction Want the same? Check the link: sandsiv.com/use-cases/use-….

Website not converting? A top EU retailer fixed this with quick, on-site surveys.
+20% conversions
+25% user satisfaction
Want the same?
Check the link:  sandsiv.com/use-cases/use-….
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Authentic human connection drives loyalty—even in a digital-first world. At SANDSIV, we amplify empathy with real-time Voice of Customer & Employee insights. How does your company balance tech & genuine connection? Share below!

Authentic human connection drives loyalty—even in a digital-first world. At SANDSIV, we amplify empathy with real-time Voice of Customer & Employee insights. How does your company balance tech & genuine connection? Share below!
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Over 70% of customer feedback happens off your direct channels: social media, reviews, forums. Ignoring it means flying blind. AI platforms like sandsiv+ turn this data into fast, actionable insights. Listen to your community, always: sandsiv.com/socials-review…

Over 70% of customer feedback happens off your direct channels: social media, reviews, forums. Ignoring it means flying blind. AI platforms like sandsiv+ turn this data into fast, actionable insights. Listen to your community, always: sandsiv.com/socials-review…
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AI chat interfaces can save business leaders hours by letting you just “ask” for insights—no more switching between apps or dashboards. Federico Cesconi explains how this could change decision-making and customer intelligence: bit.ly/3To2yZQ

AI chat interfaces can save business leaders hours by letting you just “ask” for insights—no more switching between apps or dashboards.
Federico Cesconi explains how this could change decision-making and customer intelligence: bit.ly/3To2yZQ
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🔊 Amplify your employees’ voices and watch your business thrive. Engagement, innovation, and growth start when your team feels truly heard. Ready to transform your workplace? sandsiv.com/use-cases/use-…

🔊 Amplify your employees’ voices and watch your business thrive. Engagement, innovation, and growth start when your team feels truly heard.

Ready to transform your workplace? sandsiv.com/use-cases/use-…
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🌟 Just launched: the world’s first Customer Experience AI MCP by sandsiv+! Now you can “talk” to all your customer data—surveys, reviews, socials—in seconds, with one conversational interface. See how it works in action: sandsiv.com/blog/sandsiv-m….

🌟 Just launched: the world’s first Customer Experience AI MCP by sandsiv+!
Now you can “talk” to all your customer data—surveys, reviews, socials—in seconds, with one conversational interface.
See how it works in action: sandsiv.com/blog/sandsiv-m….
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Patient feedback is more than data—it reveals real experiences, both challenges and wins. At SANDSIV, we help healthcare leaders turn feedback into meaningful change that truly improves care. Ready to listen deeper? 👉 sandsiv.com/patient-experi…

Patient feedback is more than data—it reveals real experiences, both challenges and wins. At SANDSIV, we help healthcare leaders turn feedback into meaningful change that truly improves care. Ready to listen deeper? 👉 sandsiv.com/patient-experi…
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At SANDSIV, “done” is just the beginning. Every new client idea drives our roadmap—feature after feature, wish after wish. Co-innovation? That’s business as usual for us. ☕✨

At SANDSIV, “done” is just the beginning. Every new client idea drives our roadmap—feature after feature, wish after wish.
Co-innovation? That’s business as usual for us. ☕✨
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Kiosk surveys connect you to real opinions—right where the action happens. 🏟️ They don’t replace email/SMS, they complete the story. See the customer journey clearer, faster, on-site & online: sandsiv.com/use-cases/coll….

Kiosk surveys connect you to real opinions—right where the action happens. 🏟️ They don’t replace email/SMS, they complete the story. See the customer journey clearer, faster, on-site & online: sandsiv.com/use-cases/coll….
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NPS isn’t enough anymore. Emotional Resolution — measuring the deep emotional impact of CX — is the new metric to boost true loyalty. AI + semantic analysis reveal feelings beyond scores. Still only using NPS? It’s time to level up! #CX #NPS #CustomerExperience

NPS isn’t enough anymore.
Emotional Resolution — measuring the deep emotional impact of CX — is the new metric to boost true loyalty.
AI + semantic analysis reveal feelings beyond scores.
Still only using NPS? It’s time to level up! #CX #NPS #CustomerExperience
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Frustrated by survey response rates stuck at 10% with email or SMS? You’re not alone. With sandsiv+, WhatsApp surveys boost response rates to 40%, unlocking faster insights and happier customers. Curious? sandsiv.com/use-cases/boos…

Frustrated by survey response rates stuck at 10% with email or SMS? You’re not alone.

With sandsiv+, WhatsApp surveys boost response rates to 40%, unlocking faster insights and happier customers.

Curious? sandsiv.com/use-cases/boos…
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🏆 Proud to be named Major Vendor in the 2025 QKS Group SPARK Matrix™ for Voice of Customer Platforms! Thanks to our clients & partners for supporting our AI-driven CX innovation.

🏆 Proud to be named Major Vendor in the 2025 QKS Group SPARK Matrix™ for Voice of Customer Platforms!
Thanks to our clients & partners for supporting our AI-driven CX innovation.
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Not all feedback is positive or negative. Nearly 40-50% of CX responses are neutral. Spoiler: Neutral isn’t neutral. Engage them → promoters. Ignore them → they drift away. Forrester 2025 shows embracing “gray” feedback helps spot issues early & boost retention.

Not all feedback is positive or negative. Nearly 40-50% of CX responses are neutral.
Spoiler: Neutral isn’t neutral. Engage them → promoters. Ignore them → they drift away. Forrester 2025 shows embracing “gray” feedback helps spot issues early & boost retention.
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Stuck sifting through endless customer feedback? ✋ Insight Narrator delivers breakthrough CX insights in under 5 minutes. Stop wasting time, start improving. Ready to clear your CX roadblocks? sandsiv.com/sandsiv-ai/ins…

Stuck sifting through endless customer feedback? ✋ Insight Narrator delivers breakthrough CX insights in under 5 minutes. Stop wasting time, start improving. Ready to clear your CX roadblocks? sandsiv.com/sandsiv-ai/ins…
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We’re proud to be #1 in the 2025 SoftwareReviews Emotional Footprint Report! Thanks to our users for the trust and support. 🙌

We’re proud to be #1 in the 2025 SoftwareReviews Emotional Footprint Report! Thanks to our users for the trust and support. 🙌
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96% rate online banking positively, yet banks still lose them. In 2026, satisfaction = table stakes. The real game changer? Responsiveness. Feedback floods reports but too few act. Leading banks are shifting from listening to anticipation sandsiv.com/blog/voice-of-….

96% rate online banking positively, yet banks still lose them. In 2026, satisfaction = table stakes. The real game changer? Responsiveness. Feedback floods reports but too few act. Leading banks are shifting from listening to anticipation sandsiv.com/blog/voice-of-….
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Retail’s obsession with speed & price solves the wrong value equation. 79% of customers now factor sustainability and ethics into decisions. Yet retailers still chase outdated metrics, missing signals on stock gaps & confusing experiences. sandsiv.com/blog/from-tran…

Retail’s obsession with speed & price solves the wrong value equation. 79% of customers now factor sustainability and ethics into decisions. Yet retailers still chase outdated metrics, missing signals on stock gaps & confusing experiences. sandsiv.com/blog/from-tran…