🔥The 9th Round of Easy Loan, Earn $40 Reward is in progress❗️ ⏰ Promotion Period: January 15th - Feburary 15th, 2025 👉 Register now and check more details at gate.io/campaigns/358

🎉 Exciting news, everyone! Scorebuddy is now speaking your language! 🌍 We're thrilled to announce that we are now available in French, German, Spanish, and Brazilian Portuguese. #Localisation #CustomerExperience #QualityAssurance #NewLanguages

What are the best methods for identifying skill gaps in a fast paced contact center environment? Watch this snippet from our latest webinar 'Continuous Learning: Strategies for Upskilling Your Contact Center Agents' to find out. #webinar #contactcenter #lms

Hear what Gavin Smith, our Account Executive has to say about scorebuddys culture! #companyculture #culture #team

🎉 Last month, Scorebuddy had a great time at their company event in Pitch Ireland! From swinging clubs on the golf course to racing in Mario Kart, the day was packed with fun, food, and fantastic company.🏌️‍♂️🎮 #ScorebuddyEvents #TeamBonding #TeamBuilding #CorporateEvents

Manage Multi-Client Demands & Ensure Compliance With Automated QA for BPOs Seamlessly merge with your ticketing system to drive efficiency and use industry-leading QA reporting to provide unique insights to each client:hubs.ly/Q03k2fGq0 #BPO #BusinessProcessOutsourcing

Our free call center coaching template is designed to empower QA managers and supervisors by providing a comprehensive tool to track agent performance, deliver structured feedback, and drive targeted improvements. Download now: hubs.ly/Q03k2-nJ0 #resources #template

We're a finalist 🥳 We're thrilled to announce that we are a finalist in the Irish Investor Awards 2025 for 'Deal of the Year (2.5m - 10m)'! A huge thank you to Foresight Group for their incredible investment, propelling us towards innovation and excellence. #IIA2025

Hear what Karina Stefanovska, our Sales Development Representative has to say about Scorebuddys culture! #companyculture #culture #team

Join us as we sponsor the CCMA Ireland Annual Conference 2025 on May 22nd at the Radisson Blu, Dublin! 🌟 Don't miss Emmanuel Doubinsky, VP of Product, as he explores 'Revolutionising Contact Centre QA with Generative AI.' Register now: hubs.ly/Q03m9_YL0 #CCMA2025

Tomorrow is International Customer Support Day! 🎉 So, we want to say a huge thank you to the Scorebuddy customer team and all the amazing customer support teams worldwide for delivering exceptional experiences every day. 🌟 #CustomerSupportDay #CX

🎉 Yesterday was World Day for Cultural Diversity – and at Scorebuddy, we’re celebrating the many voices that shape our global community. We believe diversity makes us stronger, smarter, and more human. #WorldDayForCulturalDiversity #Diversity #Culture

Incredible energy at today’s #CCMAAnnualConference in Dublin! 🙌 Huge thanks to Richard Jones from Amazon Web Services (AWS) for introducing our VP of Product, Emmanuel Doubinsky, who shared game-changing insights on Revolutionising Contact Centre QA with Generative AI. #AI

Last week, our Account Executive David Magee had the pleasure of attending Built For You — Intercom's latest product release event — held live in The Boiler House on Brick Lane, London. #Intercom #event #AI #CX #QA

Here's a snap of our powerhouse team—Dick Bourke (Head of Partnerships), Paul Corcoran (Sales Director), and James Boyle (Enterprise AE & Team Lead)—representing Scorebuddy at the CCMA Ireland annual conference in Dublin last week. #CCMA2025 #ScorebuddyTeam #InnovationInAction

What a year it's been for Scorebuddy From cocktail making, and supporting Women's Aid, to insightful conferences, webinars & events, we've made incredible memories. As we gear up for another exciting year, we want to thank everyone who made it possible. #YearInReview #Team

Download our free Call Center QA Scorecard Template and start evaluating agent performance with clarity and consistency. ✅ Easy to customize ✅ Aligns with your KPIs ✅ Boosts coaching effectiveness 👉 Get the template now on our website! #CallCenterQA #CX

🎉 Scorebuddy has been named a Leader in Contact Center QA for Enterprise in the latest G2 Grid® Report! We're also celebrating our 13th consecutive quarter as an overall leader in call center QA. Huge thanks to our customers and partners for helping us hit this milestone! 💙

Hear from San McKenna at Warmworks as he shares how Scorebuddy's AI-powered QA helped his team's efficiency & customer experience. ✅ Real results ✅ Real solutions ✅ Real customer stories #CustomerSuccess #ContactCenterExcellence #CX

🎉 Scorebuddy has been named a Leader in Contact Center QA for Enterprise in the latest @g2dotcom Grid® Report!

🔐 We’re proud to announce that Scorebuddy is now ISO 27001:2022 certified by DNV, a UKAS-accredited certification body! This internationally recognised standard demonstrates our ongoing commitment to information security, data protection, and customer trust.