Swapnil Jain (@swapnil) 's Twitter Profile
Swapnil Jain

@swapnil

CEO/Founder @ObserveAI (YC W18) | Ex @TwitterEng | IIT Delhi

ID: 308025755

linkhttps://observe.ai calendar_today30-05-2011 18:12:12

3,3K Tweet

2,2K Followers

834 Following

1Mby1M (@1mby1m) 's Twitter Profile Photo

Building a Venture Scale AI Company: @ObserveAI #Founder @Swapnil Jain #artificalintelligence #entrepreneur sramanamitra.com/2023/11/08/bui…

Sramana Mitra (@sramana) 's Twitter Profile Photo

Building a Venture Scale AI Company: @ObserveAI #Founder @Swapnil Jain #artificalintelligence #entrepreneur sramanamitra.com/2023/11/08/bui…

Swapnil Jain (@swapnil) 's Twitter Profile Photo

As we celebrate the 7th anniversary of Observe.AI, I find myself reflecting on how far we've come. What started as a simple idea in 2017 has grown into the leading AI company in one of the world’s oldest and largest markets—Contact Centers. I remember visiting

Nexus Venture Partners (@nexusvp) 's Twitter Profile Photo

➡️ Leveraging AI Hear Swapnil Jain, CEO and Co-Founder, Observe.AI, a Nexus portfolio company, share how Observe’s AI copilots and autonomous AI agents powered by generative AI are transforming customer service industry globally. Jishnu Bhattacharjee #AI #GenAI #CustomerService

Accolade (@accolade) 's Twitter Profile Photo

We’re thrilled that Swapnil Jain, Founder and CEO at Observe.AI, joined Accolade CEO Rajeev Singh to discuss how Accolade is harnessing the power of #AI to reimagine the healthcare experience for your employees. Learn more about our partnership: accd.co/4dLViyU.

We’re thrilled that <a href="/swapnil/">Swapnil Jain</a>, Founder and CEO at <a href="/observeAI/">Observe.AI</a>, joined Accolade CEO <a href="/RajSinghSeattle/">Rajeev Singh</a> to discuss how Accolade is harnessing the power of #AI to reimagine the healthcare experience for your employees. Learn more about our partnership: accd.co/4dLViyU.
Swapnil Jain (@swapnil) 's Twitter Profile Photo

As we wrap up 2024, I’ve been reflecting on the incredible achievements this year. It’s been a pivotal year for the Contact Center industry, AI, and for Observe.AI New Product Launch – VoiceAI Agents We launched VoiceAI Agents powered by our Conversation

As we wrap up 2024, I’ve been reflecting on the incredible achievements this year. It’s been a pivotal year for the Contact Center industry, AI, and for Observe.AI

New Product Launch – VoiceAI Agents
We launched VoiceAI Agents powered by our Conversation
AIM (@analyticsindiam) 's Twitter Profile Photo

Celebrating National Startup Day with India’s AI Pioneers! Presenting the Top 20 Indian AI Startups to Watch in 2025—trailblazers transforming industries with cutting-edge AI solutions. #NationalStartupDay #AIStartupsIndia Qure.ai Prashant Warier Uniphore Umesh Sachdev

Celebrating National Startup Day with India’s AI Pioneers! 

Presenting the Top 20 Indian AI Startups to Watch in 2025—trailblazers transforming industries with cutting-edge AI solutions.

#NationalStartupDay #AIStartupsIndia
<a href="/qure_ai/">Qure.ai</a> <a href="/pwarier/">Prashant Warier</a> <a href="/uniphore/">Uniphore</a> <a href="/Umesh_Sachdev/">Umesh Sachdev</a>
Swapnil Jain (@swapnil) 's Twitter Profile Photo

Breaking News: Apple’s AI struggle with fake headlines is a strong validation of a critical fact—making AI work in production is not easy. While LLMs are excellent for POCs and pilots, scaling them for enterprise-grade production requires what I like to call the "dirty work."

Swapnil Jain (@swapnil) 's Twitter Profile Photo

"Service as a Software" in the Customer Service Industry? Not really. There’s been a lot of buzz in the VC ecosystem around the new "Service as a Software" paradigm powered by AI agents. Many have asked me: Why not bring this to Contact Centers? Why not build an AI-powered BPO?

Swapnil Jain (@swapnil) 's Twitter Profile Photo

"Magical" - This is how our customers felt after seeing the power of Observe.AI Voice AI agents. This is from my SE leader when I asked him how the demo went with a new prospect :) Signup for early access at lnkd.in/dAGvx5Bt

"Magical" - This is how our customers felt after seeing the power of Observe.AI Voice AI agents. This is from my SE leader when I asked him how the demo went with a new prospect :)

Signup for early access at lnkd.in/dAGvx5Bt
Fifteenth (@fifteenth_tax) 's Twitter Profile Photo

🚨 Free Coffee Alert! 🚨 Swing by our coffee truck at Grant & O’Farrell for a fresh brew—on us! ☕️ And who knows? You might just walk away with a sweet tax-saving tip too. 😉

🚨 Free Coffee Alert! 🚨

Swing by our coffee truck at Grant &amp; O’Farrell for a fresh brew—on us! ☕️ And who knows? You might just walk away with a sweet tax-saving tip too. 😉
Swapnil Jain (@swapnil) 's Twitter Profile Photo

"Look, Ma! We made it to the big leagues! 🚀" From an idea on a whiteboard ➡️ to a team of 350 amazing Observians ➡️ to support 350+ large Enterprises ➡️ to raising $213M ➡️ and now… a BILLBOARD! Building Observe.AI over the last 7 years has been a wild ride. But

"Look, Ma! We made it to the big leagues! 🚀"

From an idea on a whiteboard ➡️ to a team of 350 amazing Observians ➡️ to support 350+ large Enterprises ➡️ to raising $213M ➡️ and now… a BILLBOARD!

Building Observe.AI over the last 7 years has been a wild ride. But
VentureBeat (@venturebeat) 's Twitter Profile Photo

Observe launches VoiceAI agents to automate customer call centers with realistic, humanlike voices that don't interrupt venturebeat.com/business/obser…

Observe.AI (@observeai) 's Twitter Profile Photo

Observe․AI is on the radar! 👀 We’re thrilled to be featured in Startup Savant’s “AI Startups to Watch” list! Check out the full list here: startupsavant.com/startups-to-wa…

NYSE 🏛 (@nyse) 's Twitter Profile Photo

Swapnil Jain, CEO + Co-Founder of Observe.AI tells us how VoiceAI is redefining the call center experience—helping businesses boost agent performance and deliver better customer outcomes on #NYSEFloorTalk with Judy Khan Shaw | Swapnil Jain

Observe.AI (@observeai) 's Twitter Profile Photo

VoiceAI is making waves. WebProNews covers how here at ow.ly/2Lkb50VPwKK we are transforming call centers with smarter, real-time customer service solutions—driving speed, accuracy, and better outcomes at scale. Check out the full article below 👇 ow.ly/xFIC50VPwKJ

SuperAI (@superai_conf) 's Twitter Profile Photo

What if every customer conversation was a source of insight and impact? Co-Founder and CEO Swapnil Jain shares how Observe.AI is transforming customer service via agents that deliver real-time support and surface insights from every interaction. Learn more at #SuperAI on 18-19 June.

What if every customer conversation was a source of insight and impact?

Co-Founder and CEO <a href="/swapnil/">Swapnil Jain</a> shares how <a href="/observeAI/">Observe.AI</a> is transforming customer service via agents that deliver real-time support and surface insights from every interaction. Learn more at #SuperAI on 18-19 June.
nasscom deeptech (@nasscomdeeptech) 's Twitter Profile Photo

The Nasscom #Emerge50 Awards spotlight #DeepTech startups, offering winners unmatched visibility and connections to investors, industry leaders, and partners.​ For Observe.AI , winning as a League of 10 in 2024 was a defining moment. CEO Swapnil Jain and CTO Jithendra Vepa share how

The Nasscom #Emerge50 Awards spotlight #DeepTech startups, offering winners unmatched visibility and connections to investors, industry leaders, and partners.​

For <a href="/observeAI/">Observe.AI</a> , winning as a League of 10 in 2024 was a defining moment. CEO <a href="/swapnil/">Swapnil Jain</a> and CTO Jithendra Vepa share how