The ACSI (@theacsi) 's Twitter Profile
The ACSI

@theacsi

The American Customer Satisfaction Index is a national economic indicator of customer evaluations of the quality of products and services.

ID: 455911095

linkhttp://www.theacsi.org calendar_today05-01-2012 17:16:28

2,2K Tweet

817 Followers

1,1K Following

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✈️ The #ACSI Travel Study 2025 is almost here! Will top brands hold their lead or fall behind? Last year showed rising pressure on service & digital experience. Stay tuned for this year’s rankings! #Travel #CustomerSatisfaction #ACSIInsights

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This #WorldHealthDay, it’s not just what care we get, but how we get it. The #ACSI 2024 study shows 🏆 Humana leads (81) 📈 Kaiser rises 7% (78) 📉 CX drops for claims, apps & call centers. See the full findings: bit.ly/3XGuD1h

This #WorldHealthDay, it’s not just what care we get, but how we get it. The #ACSI 2024 study shows 🏆 Humana leads (81) 📈 Kaiser rises 7% (78) 📉 CX drops for claims, apps & call centers. See the full findings: bit.ly/3XGuD1h
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Every click & purchase counts! Do you know why customers stay or leave? #ACSI turns feedback into insight so you can: Drive loyalty ✅ Benchmark smart 🔍 Find hidden gaps. Move from guesswork to growth: theacsi.org #CustomerSatisfaction #BusinessGrowth #ACSIInsights

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The #ACSI 2025 Energy Utilities Study shows a dip in satisfaction, but Salt River Project stands out, leading public utilities in service & reliability. ⚡ Read more on North American Clean Energy: bit.ly/446nISO

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Headed into spring & summer, staying connected is key. ☀️📱 The #ACSI Telecom Study reveals how providers stack up on service, performance & support so your beach streams & road trip calls don’t skip a beat. 🌴 See the results: bit.ly/4j4GRty #CustomerSatisfaction

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In a @FedNewsNet op-ed, #ACSI’s Forrest Morgeson & CFI Group’s Sheri Petras say true government efficiency starts with listening to citizens, not just cutting costs. See how satisfaction drives value: bit.ly/3ElUbds #GovernmentEfficiency #CitizenExperience

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✈️ Big news is on the horizon! The #ACSI's 2025 Travel Study lands next Tuesday. From airlines and hotels to car rentals and travel websites, we’re revealing which brands are soaring in #CustomerSatisfaction and which may need a course correction. Stay tuned! #ACSIInsights

✈️ Big news is on the horizon! The #ACSI's 2025 Travel Study lands next Tuesday. From airlines and hotels to car rentals and travel websites, we’re revealing which brands are soaring in #CustomerSatisfaction and which may need a course correction. Stay tuned! #ACSIInsights
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In a recent Fox News interview, #ACSI’s Forrest Morgeson explains how shoppers are cutting back but leaning into online retail for value. Will tariffs threaten satisfaction as prices rise? 🎥 Watch here: fxn.ws/4ibX3rj #RetailTrends #Ecommerce

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📱Coming next month: the #ACSI 2025 Telecommunications Study! Which providers are delivering on reliability, service, and value and which are dropping the call? From mobile and internet to smart tech, we’re dialing into what matters most to customers.

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The #ACSI 2025 Travel Study is here! ✈️🏨🚗 See how airlines, hotels, car rentals & travel sites rank in customer satisfaction. Who’s soaring — and who’s falling short? Explore the full results: bit.ly/3RYLiJZ #TravelExperience #CustomerSatisfaction #ACSIInsights

The #ACSI 2025 Travel Study is here! ✈️🏨🚗 See how airlines, hotels, car rentals & travel sites rank in customer satisfaction. Who’s soaring — and who’s falling short? Explore the full results: bit.ly/3RYLiJZ #TravelExperience #CustomerSatisfaction #ACSIInsights
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Success doesn’t go to the loudest voice, it goes to the brand that listens best. 🔍 The #ACSI delivers real insights to help you focus, outperform, and build loyalty. Ready to compete smarter? Learn more: theacsi.org #CustomerSatisfaction #BusinessGrowth #CX

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Planning a trip? ✈️ The #ACSI’s 2025 Travel Study reveals how airlines, hotels, car rentals & travel sites stack up in #CustomerSatisfaction. Know who’s delivering before you book! 📊 Read more: bit.ly/3RYLiJZ #TravelExperience #CustomerSatisfaction #ACSIInsights

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Airline #CustomerSatisfaction is falling fast, per the #ACSI’s 2025 Travel Study — covered by @CXDive. Delays, digital gaps & value concerns are fueling the drop. Can airlines turn it around? Read more: bit.ly/44BYOL5 #CX #Airlines #ACSIInsights #TravelExperience

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Airline satisfaction is down, but Delta stands out in the #ACSI’s 2025 Travel Study coming in second, tied with JetBlue. Featured in Atlanta Journal-Constitution: bit.ly/4jkkMqu

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Customer feedback is everywhere — are you using it? At the #ACSI, we turn insights into action: 🔍 Pinpoint what matters 📊 Benchmark performance 💡 Build loyalty. In a noisy market, clarity wins. 🌐 theacsi.org #CustomerSatisfaction #CXSuccess #ACSIInsights

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U.S. travel satisfaction is dropping ✈️📉 The #ACSI’s 2025 Travel Study, featured in Travel & Tour World, shows declines across airlines, hotels, rideshares & more. Where do we go from here? 🔍 Read on: travelandtourworld.com/news/article/w… #CustomerSatisfaction #TravelInsights #ACSI

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The 2025 #ACSI Travel Study shows hotel satisfaction is down, but it’s also a chance for brands to stand out. Guests want consistency, cleanliness & ease. Featured in @HotelNewsNow: bit.ly/3Ew434x #CustomerExperience #Hotels #ACSIInsights #TravelTrends

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Unlock the latest trends in the #ACSI’s Q1 National (Macro) Study, coming soon! Dive into fresh insights on #CustomerSatisfaction and industry performance!

Unlock the latest trends in the #ACSI’s Q1 National (Macro) Study, coming soon! Dive into fresh insights on #CustomerSatisfaction and industry performance!