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What’s the best way to structure compensation: Salary? Or performance-based? I get this question a lot. Here's reality: People will optimize their role and focus on the things that reward them the most. (Even subconsciously.) As Charlie Munger said, “Show me the incentives

The #1 reason 1 in 5 businesses fail to scale beyond launch: Failure to listen. Here’s what happens when you really listen: #1. You realize what keeps your customer up at night. Before you can know what your customer needs, you have to know what your customer fears. #2.

The fear of managing people held me back for years in my career. When I talk to other entrepreneurs, I hear those same fears echoed in our conversations. What we say is: “I don’t mind taking that off their plate. It’ll be faster if I do it.” “They’re a ‘rockstar’ - they have

If you're up for some major fun tomorrow morning around all things scaling...join me on the Paddle Happy Hour! paddle.com/events/happy-h…

After an intense decade of scaling Thumbtack to $1 billion+, I realized I wanted to taste complete freedom. So I shed it all: my operating role, apartment, possessions. Everything I owned would fit in carry-on luggage. Here's how it changed my life🧵