A free AI-powered tool for Customer Success Managers!? 🤯 Sign us up ✍ Check out the First Call Success Generator from Vitally Labs 🔬🧪, an AI-powered tool empowering CSMs to build strong customer relationships at the first call 🤝 Try it out👀 vitally.pub/45xtkD3

Join us at the upcoming #SaaStrAnnual event from Sept 6-8, 2023, where Vitally will be at Booth 107 in Hanger East! ✨ Elevate your SaaS game with customer success innovations and get cool swag like totes, hats, laptop covers, and more. Don't miss out! #VitallyAtSaaStr 🚀

"An Ops person is excellent at their job when things just run smoothly" — Zack Joswiak 🧠 We break down how CSP software helps Operations teams meet their goals, and four non-negotiable qualities that Ops pros need to look for while shopping around🤝 🔗vitally.pub/3qW0Ioo

Ready to elevate your CS game? Join the Mastering CS: Lessons from Industry Trailblazers webinar on Sept 12th 🙌 Get inspired by female leaders, learn the latest trends, and position yourself as a CS trailblazer🔥 Register now👉 vitally.pub/3qW77jq

We're spilling all the secrets on how to conduct successful QBRs🤭🤫 Learn the essential to-do's CSMs should incorporate into their QBR prep to position themselves as strategic advisors, driving future growth & success🚀 Read it here🔗 vitally.pub/488TrCL

Don't wait until you have the "perfect" #CS process. Don't wait until you feel the pain of disorganization or high churn. As soon as you have revenue-generating customers, you should be considering a #CustomerSuccess Platform. Here's why: vitally.pub/45Y1UGF

Forget the dusty old "best practices." These are the #churn prevention strategies that #CustomerSuccess pros are using to retain customers in the real world. vitally.pub/3PtLwIO Question for the group: What's your best churn-prevention tactic that not enough companies use?

For #B2B and #SaaS companies, the focus has shifted from customer acquisition to customer retention. We've collected practical advice and playbooks from six leading #CustomerSuccess experts to help you nail your renewal process Dive in here: vitally.pub/3ZecCXF

Vitally offers a long list of native integrations to centralize your #CustomerSuccess data and automate manual activities. For everything else, there's Zapier. Here are eight essential #Zapier integrations that provide value to our customers every day. vitally.pub/3EGE5Yz

Things are rough out there right now. You can do everything “correctly” as a #CSM and still end up with fewer customers and a missed quota, which puts your job security at risk. Here's what you should do instead of losing hope. vitally.pub/3Q0g6tB #customersuccess

🎙️ Today on the show we have Jamie Davidson, CEO and co-founder of Vitally. Listen to Jamie’s insights on redefining customer success without direct customer engagement: churn.fm/episode/redefi…

How do CSMs really feel about money, stress, work, and their bosses? Vitally surveyed 679 Customer Success Managers to hear their opinions on the topics that all CSMs think about, but only discuss behind closed doors. Download 'The Secret Lives of CSMs': vitally.io/resources/the-…

🎉 See you Customer Success Collective Festival London next week! 🌟 Join us at our booth & get ready to dive into building differentiated CS Processes! 📅 Make sure to swing by our booth to say hello and learn from the best—and maybe even take part in our on-site video series 📽️

🚀 Ready to revolutionize your #CustomerSuccess strategies? Join Vitally and Zapier for "Customer Success Processes That You Aren’t Automating But Should," a live webinar on March 20th at 10am PT / 1pm ET!